What are the responsibilities and job description for the Advanced Telematics Coordinator position at Equipment One Company?
Advanced Telematics Coordinator
The Advanced Telematics Coordinator knows and understands what telematics could potentially do to provide a superior customer service experience. The Advanced Telematics Coordinator must establish and maintain productive relationships with customers and co-workers. The position analyzes telematic data and status, initiates processing, tracks and implements corrective actions, and leads & controls processing of telematics related tasks.
This position supports the Compact Construction Equipment LLC business unit as a division of Equipment One Company, LLC. Learn more about our business at www.equipmentonecompany.com
Duties and responsibilities include, but are not limited to:
- Establishes preferred method of contact with customers
- Contacts customers in a timely manner to coordinate repairs and maintenance
- Organizes service calls to perform maintenance and machine repairs
- Sells extended warranty and preventive maintenance packages
- Represents company at factory, industry and company events, including meetings and training
- Follows all safety rules and regulations while performing work assignments and adheres to all policies and procedures as specified in company manuals and as directed in the employee handbook
- Performs all other duties as assigned by management in a professional and efficient manner
Desired Skills and Experience:
- High school diploma or GED
- A minimum of three years working experience in a related field
- Good verbal and written communication skills
- Attention to details, strong organizational and multi-tasking skills, ability to prioritize
- Computer skills required, including all Microsoft Office applications
- Background check and pre-employment drug testing required
- Personal appearance must be neat and clean
- Ability to lift up to 50 pounds
- The environment is mainly inside, sometimes inventories will be taken outside
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- construction equipment: 1 year (Preferred)
Ability to Commute:
- Selma, TX 78154 (Required)
Work Location: In person