What are the responsibilities and job description for the Receptionist position at Equiliem?
Receptionist / Customer Service Coordinator
Location: East Brunswick, NJ
Schedule: Monday-Friday, 9:00 AM - 5:30 PM
Join a growing logistics company that supports military families and government relocations worldwide. This position serves as the first point of contact for customers, handling a high volume of inbound calls, providing shipment updates, and supporting front office operations.
Key Responsibilities- Answer and route high-volume inbound calls
- Provide shipment status updates to customers
- Greet visitors and manage front desk operations
- Support logistics and administrative activities
- Utilize phone and CRM systems
- Assist customers professionally, including resolving concerns and complaints
- Customer service, receptionist, or administrative experience preferred
- Strong communication and interpersonal skills
- Comfortable handling high call volume
- Computer proficient; CRM and VOIP experience preferred
- Friendly, professional, and organized
- Small, family-oriented office environment
- Strong job security and growth potential
- Relaxed, team-focused culture with potential future hybrid opportunities
Salary : $18 - $21