What are the responsibilities and job description for the Migration Specialist position at Equifax?
The Migration Specialist is a critical individual contributor role focused on hands-on, client-facing project management. This role will be instrumental in establishing project plans, repeatable processes, and supporting the initial phase of migrations, particularly for high-value dedicated support customers, while also preparing to train and lead new team members.
This role is based out of our Clayton office in St. Louis and follows a hybrid model, ensuring close alignment and collaboration.
What you'll do:
This role is based out of our Clayton office in St. Louis and follows a hybrid model, ensuring close alignment and collaboration.
What you'll do:
- Serve as a primary client-facing resource, initially focusing on high-value dedicated support customers.
- Establish standardized project plans and reusable migration processes.
- Assist in the training and onboarding of additional migration specialists.
- Develop high-quality presentation materials and status updates for senior leadership, providing an accurate and transparent view of program health, milestones, and challenges.
- Collaborate with various workstreams to accurately reflect their activities and identify any emergent risks in leadership reports.
- Facilitate the gathering of comprehensive business requirements across diverse stakeholder groups.
- Act as a first line of escalation and support for complex client migration conversations.
- Collaborate with the Migration Strategy Leader on overall program execution and managing client expectations.
- 5 years experience in Project Management, Program Management or Technical Project Management
- Bachelors Degree
- Ability to travel up to 10%
- Proven experience in a client-facing Program/Project Manager role, ideally within a technical migration context.
- Demonstrated ability to develop and implement repeatable project management processes.
- Exceptional skills in creating clear, concise executive-level presentation materials.
- Strong understanding of governance frameworks (e.g., RACI) and project lifecycle methodologies.
- Ability to translate high-level business goals into actionable project plans and technical requirements.
- Excellent cross-functional communication and stakeholder management skills, with experience coordinating technical and business teams simultaneously.
- Demonstrated ability to identify, track, and manage complex dependencies and technology escalations.
- Project management certification (e.g. PMP, CAPM, etc)
- Experience working with Google Suite.