Operations Supervisor (1st Shift)

Salary Range: $70,000 - $80,000/yr.

Department: Returns Receiving

Schedule: Monday - Friday, 5:45am - 2:15pm

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking for a people-focused Operations Supervisor to lead our 1st shift Returns Receiving department in a large, fast-paced distribution environment.

Employee Benefits

We offer an outstanding benefits package, including:

• Comprehensive medical, dental, and vision insurance effective Day 1
• Generous paid time off, including sick time, vacation, and holidays
• 401(k) plan with company match
• Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!
  
  

What You Will Be Doing

As an Operations Supervisor, you will lead daily operations while developing people and processes:

• Lead shipping and receiving operations to ensure accuracy, inventory integrity, and on‑time fulfillment
• Coach and develop hourly associates through regular feedback, training, and performance conversations
• Drive continuous improvement initiatives across shipping, receiving, quality, and rework
• Coordinate inbound and outbound carrier schedules to meet customer delivery expectations
• Monitor KPIs and communicate performance results to leadership
• Promote a strong safety culture and enforce security and facility standards
• Utilize WMS to optimize labor, workflows, and operational outcomes
• Support and participate in ISO 9001 and ISO 14001 compliance and audits
• Hire, train, and onboard new team members
• Maintain accurate payroll and labor reporting
• Collaborate cross‑functionally with peers, managers, and vendors
• Contribute to tactical and annual operating plans, budgets, and department goals
  
  

What You Will Bring

Your background and experience should include:

• 2 years of supervisory experience in a warehouse or distribution center environment
• Experience with inventory management systems (e.g., WMS, ERP) preferred
• Familiarity with shipping/receiving processes and carrier coordination
• Strong people-leadership skills with focus on coaching, accountability and relationship-building.
• Problem-solving mindset with a focus on continuous improvement
  
  

The starting annual base pay for this role is between USD $70,000 and $80,000 per year. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.