Vacation Rental Manager

Company Description

Epiqhost simplifies vacation property management, empowering individuals to become successful vacation property investors by eliminating common obstacles, guesswork, and startup costs. The company offers comprehensive services such as creating standout listings on major platforms like Airbnb, managing booking automation, optimizing pricing, and synchronizing calendars. Epiqhost focuses on delivering exceptional guest experiences, earning 5-star reviews with every stay, and ensuring properties are well-maintained through reliable housekeeping and maintenance services. Our mission is to make vacation rental management seamless and profitable for property owners.

Role Description

This is a full-time, on-site role for a Vacation Rental Manager based in Santa Rosa Beach, FL. The Vacation Rental Manager will oversee the day-to-day operations of vacation rental properties, including managing listings, coordinating bookings, and maintaining customer satisfaction. Responsibilities include ensuring seamless check-ins and check-outs, supervising housekeeping and maintenance, resolving guest inquiries, and optimizing property performance to maximize profitability. The role requires frequent communication with property owners, guests, and team members to deliver outstanding service.

Qualifications

• Experience in Rental Management and Lease Administration
• Strong Interpersonal Skills and the ability to build positive relationships with guests and stakeholders
• Expertise in Customer Service and a commitment to achieving Customer Satisfaction
• Excellent organizational and multitasking capabilities
• Problem-solving skills and the ability to handle operational challenges effectively
• Proficiency in using property management software and booking platforms like Airbnb is preferred
• Flexibility to work weekends, holidays, and evenings as needed
• Prior experience in the vacation rental industry is an advantage