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Job Description:

The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

Essential Job Responsibilities

• Hospitality Services including maintaining visitor's offices, conference rooms and collaboration space

• Assign production tasks to team members

• Work independently on print/copy/scan production assignments without direct supervision

• Ensure all projects have been properly completed and quality checked

• Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries

• Food service and meeting room configuration

• Assist management with training new hires on all processes

• Other duties may include, mail, distribution services, copy, print, records, facilities && reception

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment

• Ability to lead others in a professional manner

• Strong written and verbal communication skills with ability to resolve complaints

• Ability to multitask with attention to detail

• Working knowledge of MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Preferred Shift: 8:00 AM to 5:00 PM

The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

This position is part of the Opensity Solutions team. For Information on Opensity’s benefits please visit opensitybenefits.com .

Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run . We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.

It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.