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Quality Specialist

EPIC Health System
Southfield, MI Full Time
POSTED ON 6/1/2026 CLOSED ON 6/19/2026

What are the responsibilities and job description for the Quality Specialist position at EPIC Health System?

Quality Specialist
Job Description:
The ideal candidate for this role is compassionate, flexible, self-motivated, detail oriented, and a constant learner. As a Quality Specialist, you will be the subject matter expert for HEDIS/Gaps in Care measures. You will ensure maintenance of programs for patients in accordance with prescribed quality standards; conduct data collection, reporting and monitoring for key performance measurement activities recognized by the NCQA.
Responsibilities:
  • Provides expertise in analysis of data related to supporting value-based programs. Skills include accessing internal databases and tables as well as utilizing Excel skills.
  • Participates in meetings with vendors for the medical record collection process. Assists Manager with medical record vendor oversight.
  • Participates in projects to ensure the strategic directives of the stakeholders are executed and time sensitive deadlines met.
  • Collaborate with providers and internal departments on rate investigation and validation activities, including maintaining all evidence, documentation, and changes.
  • Monitor, evaluate and report on program status inclusive of scope, schedule, budget and alignment to program and strategic goals.
  • Direct corrective action, as needed, to maintain the viability of value-based reimbursement Programs.
  • Provide training and education to staff related to the data available, how to access it, and what metrics might be of interest.
Qualifications:
  • Bachelor’s Degree in related field and two (2) years’ experience in the health industry. An equivalent combination of education and experience may be substituted to meet this requirement.
  • HEDIS/Gaps in Care Experience
  • Knowledge of payers and their requirements for each measure
  • Knowledge of Patient Centered Medical Homes and Accountable Care Organizations
  • Microsoft Office Skills
  • The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.
Benefits:
  • Tracking key performance indicators
  • We offer a competitive compensation and benefits package including:
  • Bi-Weekly Competitive Pay
  • Opportunities for professional and personal growth
  • Excellent Health Insurance through Blue Care Network with a VIP policy to provide you with affordable access to the best care.
  • Premium Dental and Vision coverage
  • Buy Up Option for Short- and Long-Term Disability, and Life & AD&D Insurance
  • 401(k) investment opportunities
  • Generous Holiday, Vacation and Personal time
  • Work/Life Balance
Employee Recognition and Assistance Programs

Salary.com Estimation for Quality Specialist in Southfield, MI
$78,433 to $95,187
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