What are the responsibilities and job description for the Referral Clerk position at Epic Government?
Referral Management Clerk (RMC) - job opening in Aurora, Colorado
Location: Aurora, CO
Schedule: Monday–Friday days
What You'll Do
- Receive, review, and process referral requests from providers and clinical staff in accordance with established referral processing workflows.
- Verify patient and insurance information to ensure referral accuracy and eligibility.
- Enter referral data into the electronic health record (EHR) and related tracking systems.
- Communicate with patients regarding referral status, appointment details, and required documentation.
- Coordinate with external specialists, clinics, and hospitals to schedule referred services.
- Maintain accurate and up-to-date logs of pending and completed referrals.
- Assist with resolving referral discrepancies, denials, or incomplete documentation.
- Ensure all activities are conducted in compliance with HIPAA and organizational policies.
- Provide clerical support to clinical staff as needed to ensure timely patient care coordination.
What you’ll need
- High school diploma or equivalent
- Must be a U.S. citizen
- Proficiency in English, with strong written and verbal communication skills.
Position Contingent upon contract award with an anticipated Fall start date