Leasing Specialist

JOB SUMMARY: A leasing agent is responsible for marketing and leasing properties to prospective tenants. Duties include conducting tours, processing applications and lease agreements, and maintaining knowledge of the local real estate market. The successful candidate will possess excellent customer service and communication skills, as well as the ability to multitask and work in a fast-paced environment.

Leasing Consultant

• Show Properties: Schedule and conduct tours of available units, highlighting the property's positive aspects and answering any questions potential residents may have.
• Processing Rentals: Pre-qualify potential residents, process rental applications, and verify personal references. Use Yardi and a CRM system to track information and ensure files are complete before closing.
• Negotiating Leasing Terms: Negotiate leasing terms and conditions with potential residents, closing deals and ensuring a smooth move-in process.
• Responding to Tenant Inquiries: Respond to tenant inquiries, resolve any maintenance issues, and maintain superior customer service to meet company standards.
• Advertising Available Units: Use a variety of media and promotional materials to advertise available units and attract new residents.
• Maintaining Accurate Records: Keep accurate records of all units and their availability using Yardi and the CRM system, updating information as needed.
• Preparing Leasing Paperwork: Accurately prepare and be thoroughly knowledgeable with all leasing-related paperwork, from the application process through move-out. This includes processing housing applications, preparing move-in information, lease files, renewal letters, and renewal leases, completing brochures, completing move-out requests, and any other forms utilized as they relate to leasing and resident relations.
• Market Knowledge: Stay knowledgeable of local market trends and the property's competitors, providing information on all aspects of the property, such as expansion, zoning, crime, etc.
• Maintaining Property Presentation: Ensure the leasing office, tour path, vacant apartments, amenities, and the overall curb appeal of the community are impeccably clean, and notify the appropriate staff if any issues are identified.
• Inspecting Units: Inspect all apartment homes to ensure they are ready for move-in according to company standards prior to the move-in date.
• Professional Representation: Represent the company in a professional manner at all times and assist in implementing marketing programs assigned by the manager.
• Schedule: Required to work on Fridays and Saturdays, which represent the highest leasing volume days of the week.
• Additional duties may be assigned at the community manager's discretion.