What are the responsibilities and job description for the Leasing Consultant position at Heatherwood?
About Heatherwood
For over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, and luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within.
Heatherwood is seeking a Leasing Consultant to join our Sales and Service team. This role plays a vital part in welcoming prospective residents, building lasting relationships, and ensuring an exceptional leasing and living experience within our communities. The ideal candidate is personable, professional, and sales-driven, with excellent communication skills and the confidence to present lease terms and rent increases effectively.
Requirements:Responsibilities Will Include:
- Warmly greet prospective residents and conduct engaging property tours.
- Highlight community features, apartment benefits, and neighborhood amenities.
- Guide prospects through the leasing process, including applications, background, and credit checks.
- Prepare and execute lease agreements, ensuring accuracy and compliance.
- Manage move-in logistics, including scheduling, creating move-in packets, and ensuring a smooth transition.
- Respond to inquiries from residents and property management via email, phone, and in-person interactions.
- Support resident satisfaction through timely and professional communication.
- Assist with lease renewals and confidently explain rent adjustments.
- Conduct market research and competitive shopping as needed.
- Plan and support resident engagement activities and events.
- Travel to multiple community locations as required.
Skills and Qualifications:
We’re seeking someone who is approachable, detail-oriented, and enthusiastic about helping residents find their next home.
- 1 years of customer service or sales experience required.
- Strong customer service and communication skills (written and verbal).
- Knowledge of Fair Housing regulations.
- Proficiency in Microsoft Office Suite; Yardi experience preferred.
- Strong organizational and follow-up skills.
- Ability to multitask and maintain professionalism in a fast-paced environment.
- Valid driver’s license; willingness to travel between sites as needed.
Preferred Qualifications:
- Prior leasing or property management experience.
- Experience with lease renewals and competitive shopping.
- Bilingual proficiency.
Education:
- High school diploma or equivalent required.
- Associate degree or higher preferred.
Why Work With Heatherwood?
We don’t just hire employees—we invest in them. At Heatherwood, you’ll get:
- Competitive salary
- Bonus Eligible
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee Housing Discount
- Employer-Paid Coverage
- Employee Assistance Program (Life and Long-Term Disability Insurance)
- Employee Referral Program
- Ongoing training and internal growth opportunities