What are the responsibilities and job description for the DIRECTOR, ACCOUNT MANAGEMENT position at EPAM Systems and Careers?
Drive strategic growth and client success as a Technical Account Manager at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.
EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.
Req.#827646155
Responsibilities
- Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
- Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
- Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
- Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
- Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
- Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders
Requirements
- Proven experience managing technological accounts with demonstrated success in account growth and retention
- Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations
- Strong understanding of how to position AI solutions within client environments and business contexts
- Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
- Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities
- Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction
We offer
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM
EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.