What are the responsibilities and job description for the Enrollment Trainee position at EP Perspectives?
We're a fast-growing company looking for motivated, people-focused individuals ready to build a strong foundation in enrollment and sales. As an Enrollment Trainee, you'll join a supportive team that helps guide customers through a smooth and engaging enrollment experience while developing essential sales skills that set you up for long-term success.
In this role, you'll assist customers throughout the enrollment process, learn effective sales techniques, strengthen customer relationships, and help match individuals with the right products and services based on their needs. With hands-on coaching, structured training, and real-world experience, you'll quickly grow your confidence in both enrollment and sales.
If you're driven, eager to learn, and looking for a career path where your energy and effort truly matter, this is your chance to grow professionally while making a direct impact every day.
Key Responsibilities of the Enrollment Trainee:
- Enrollment Support: Guide customers through each step of the enrollment process, ensuring clarity, comfort, and a positive experience.
- Sales Growth: Learn and apply proven sales strategies to identify customer needs, recommend suitable solutions, and support overall sales performance.
- Customer Relationship Building: Develop rapport with customers, answer questions, and maintain strong relationships that support future enrollment and sales opportunities.
- Account Coordination: Assist in organizing customer information, scheduling appointments, and ensuring accuracy throughout the enrollment cycle.
- Customized Recommendations: Present tailored product and service options based on customer preferences and goals.
- Organization & Reporting: Keep detailed records of customer interactions, enrollments, promotions, and upgrades to help improve team sales insights.
- Exceptional Customer Service: Deliver professional, helpful, and responsive support throughout the entire enrollment and sales experience.
- Continuous Learning: Stay up to date on product knowledge and evolving techniques to sharpen your enrollment and sales abilities.
Qualifications of the Enrollment Trainee:
- Experience in customer service, client interaction, or sales is helpful but not required.
- Strong communication and interpersonal skills with the ability to build trust quickly.
- Enthusiastic, self-driven, and eager to learn effective sales and enrollment techniques.
- Organized and adaptable, able to handle multiple tasks in a fast-paced environment.
- Confidence interacting with a wide variety of customers.
Pay: $3, $4,200.00 per month
Benefits:
- 401(k)
- Professional development assistance
Work Location: In person
Salary : $3