What are the responsibilities and job description for the IT Network Manager position at EOS Hospitality?
Job Details
Description
The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.
Job Summary
This is a full-time, year-round position working at the Embassy Suites Myrtle Beach_. Flexible schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Description
The Kingston Resorts is a 145 acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20 minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.
Job Summary
- Design, implement, and maintain network architecture (LAN, WAN, Wi-Fi).
- Monitor network performance and troubleshoot issues promptly.
- Manage firewalls, VPNs, and network security protocols.
- Coordinate with vendors for hardware/software upgrades.
- Ensure compliance with data protection and cybersecurity standards.
- Provide technical support for critical hotel systems (PMS, POS, VoIP).
- Prepare network documentation and disaster recovery plans.
- Attend departmental meetings and training sessions as required.
- Demonstrate a team-focused attitude and encourage collaboration.
- Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
- Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
- Bachelor’s degree in IT, Computer Science, or related field.
- 5 years of experience in network administration.
- Must have a valid SC driver's license with a good driving record
- Strong knowledge of Cisco/Meraki, Windows Server, and virtualization.
- Excellent problem-solving and leadership skills.
- Minimum of 5 years Telecom/Network experience, hotel/lodging environment highly preferred
- Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
- Demonstrates natural leadership qualities with a positive, team-focused attitude
- Available and willing to work flexible hours based on business needs including weekdays and weekends.
- Demonstrates strong communication, organizational, and problem-solving skills.
- Expresses sincere enthusiasm for the role and passion for network architecture
- Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
This is a full-time, year-round position working at the Embassy Suites Myrtle Beach_. Flexible schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace