MAT Case Manager

Job Description: MAT Case Manager

Location: Virginia
Department: Case Management / Behavioral Health Services
Reports To: Program Director / Clinical Supervisor

Position Summary

The MAT (Medication-Assisted Treatment) Case Manager is responsible for providing comprehensive case management services to individuals enrolled in substance use disorder treatment programs, with a focus on those receiving MAT services. This position ensures clients receive coordinated, person-centered care that addresses medical, behavioral, and social service needs in compliance with Virginia Medicaid and DBHDS regulations.

Key Responsibilities

• Conduct intake assessments, gather psychosocial history, and develop individualized service/care plans.
• Coordinate MAT services with prescribing providers, counselors, and external healthcare professionals.
• Monitor client progress and update treatment/service plans as needed.
• Provide referrals and linkage to community resources (housing, employment, social services, primary care).
• Ensure compliance with all Virginia DMAS and DBHDS standards for documentation, billing, and service delivery.
• Educate clients about MAT, recovery supports, harm reduction, and relapse prevention.
• Advocate for client needs while supporting autonomy and recovery goals.
• Facilitate care coordination across interdisciplinary teams and participate in case conferences.
• Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).
• Assist clients in navigating insurance/Medicaid benefits, including prior authorizations and renewals.
• Participate in staff meetings, trainings, and quality assurance reviews.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or related field (required).
• Current QMHP-A, QMHP-T, or CSAC certification/licensure in Virginia (preferred).
• At least 1 year of experience providing case management, preferably in substance use disorder or behavioral health settings.
• Knowledge of MAT medications (e.g., buprenorphine, methadone, naltrexone) and substance use treatment modalities.
• Familiarity with Virginia Medicaid guidelines and DBHDS regulatory standards.
• Strong organizational, communication, and advocacy skills.
• Ability to work with diverse populations with sensitivity and professionalism.
• Valid Virginia driver’s license and reliable transportation (for community-based services).

Working Conditions

• Primarily office-based with frequent community outreach and client engagement in clinical and non-clinical settings.
• Flexible scheduling may be required to meet client needs.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Occasional lifting (up to 20 lbs.) for files, supplies, or outreach materials.