What are the responsibilities and job description for the Sales Support Coordinator position at Envipco?
The Sales Support Coordinator plays a key role in assisting the sales team to achieve targets by providing administrative, operational, and customer service support. This position ensures smooth coordination between internal teams, maintains accurate sales documentation, and helps deliver exceptional service to customers.
Key Responsibilities
Key Responsibilities
- Support the sales team in daily administrative tasks, including preparing quotes, processing orders, and managing sales documentation.
- Act as a point of contact between the sales team and customers, ensuring timely responses to inquiries and issues.
- Coordinate with internal departments (e.g., logistics, finance, marketing) to ensure smooth order processing and delivery.
- Update and maintain CRM systems with accurate client information, sales activities, and order statuses.
- Prepare sales reports, presentations, and dashboards to support sales performance tracking.
- Assist in organizing sales meetings, product demos, trade shows, and promotional events.
- Monitor inventory levels and liaise with the supply chain team to meet customer demand.
- Support lead generation activities, follow up on leads, and schedule appointments for sales representatives.
- Identify opportunities to improve sales processes and enhance customer experience.
- Bachelor’s degree in business administration, Marketing, or a related field (preferred).
- 1–3 years of experience in sales support, customer service, or administrative roles.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools (HubSpot).
- Ability to multitask and work effectively in a fast-paced environment.
- Team-oriented with a proactive and solution-driven mindset.