Cloud Infrastructure Administrator

Description

Company Overview:

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, TEQSPORT, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH’s leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.

EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH’s operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.

Position Overview:

We are seeking a motivated Cloud Infrastructure Administrator to join our Technical Operations team. This role is ideal for IT professionals ready to move beyond help desk and support positions into infrastructure and cloud administration. The right candidate thrives on learning, enjoys solving problems, and approaches challenges with persistence and a can-do attitude. You may not always know the answer right away, but you are driven to find it.

In this role, you will provide technical support, manage Windows, Mac, Linux, and Cloud environments, including enterprise-class platforms such as VMware, AWS, Azure, and Google. You’ll be supporting daily operations while building the skills to grow into advanced infrastructure and cloud engineering roles. 

This role is based at our Enthusiast Auto Holdings (EAH) Headquarters in Wadsworth, Ohio, supporting multiple banners across our portfolio. This position requires being onsite five days a week. 

Key Responsibilities:

• Provide first-line support for infrastructure issues, escalating as needed.
• Manage and support desktops, laptops, servers (Windows, Linux, Mac), and network-connected devices.
• Administer on-premises and cloud environments (VMware, AWS, Azure, Google).
• Perform system administration tasks including patching, updates, monitoring, and backups.
• Write and maintain PowerShell and Batch scripts to automate tasks and improve system efficiency.
• Support virtualization (VMware) and backup solutions (Veeam).
• Utilize NinjaOne RMM and Zabbix to monitor and manage systems.
• Assist with account and access management across Microsoft 365 and Google Workspace.
• Document processes, troubleshooting steps, and standard operating procedures.
• Collaborate with engineers and leadership on infrastructure projects, migrations, and upgrades.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field preferred (or equivalent experience).
• 1–2 years in IT support, help desk, or system administration.

Technical Skills & Exposure:

• Operating Systems: Administration and support of Windows, Windows Server, Linux distributions (Ubuntu, Debian), and macOS environments.
• Cloud Platforms: Familiarity with public cloud services including AWS, Azure, and Google Cloud Platform (GCP), with an interest in expanding cloud infrastructure expertise.
• Virtualization & Backup: Hands-on experience with VMware virtualization and knowledge of backup/recovery solutions such as Veeam.
• Productivity & Device Management: Working knowledge of Microsoft 365, Intune, NinjaOne, Teams, Slack and Google Workspace, including user account management and endpoint configuration.
• Networking: Understanding of core networking concepts, VPNs, and the OSI model, with exposure to troubleshooting connectivity and performance issues.
• Security Tools: Awareness of endpoint security solutions including Microsoft Defender, KnowBe4, with a growing understanding of security best practices.
• Monitoring & RMM: Exposure to monitoring and remote management tools (Zabbix, NinjaOne, Cloudflare) for system health and performance visibility.
• Scripting & Automation: Ability to write and maintain PowerShell scripts for automation and system administration tasks.
• Collaboration & Documentation: Comfortable creating technical documentation, knowledge base articles, and SOPs to support repeatable processes and team knowledge-sharing.
• Problem-Solving Mindset: Strong analytical skills with the ability to troubleshoot, research, and resolve technical issues across diverse environments.
• Adaptability: Flexibility to provide occasional evening, weekend, or on-call support to ensure continuity of business operations.
• Continuous Learning: Demonstrated eagerness to learn new technologies, certifications, and best practices in infrastructure and cloud.
• Team Engagement: Ability to collaborate effectively with peers, engineers, and architects while contributing to a positive and growth-focused team culture.

Why Join Us?

• Opportunity to transition from support to infrastructure/cloud administration.
• Exposure to enterprise-level systems and diverse technologies.
• Work alongside a collaborative, growth-focused technical team.
• Be part of an organization backed by strong investment and positioned for continued expansion.