Manager, Client Leadership

Company Description

Inspira is a brand relationship agency. Did we make that up? Yes, yes, we did. But defining ourselves as a “full-service agency” just feels too generic. Instead, we focus on what people can expect every time they work with us: an integrated approach to cultivating deeper, long-term relationships between brands and consumers. The kind of relationships that don’t just drive sales, but help create powerful, active communities and long-term loyalty as well. Because the truth is, brands aren’t all that different from humans. The best ones are the ones people like getting to know better.

So, join us in driving meaningful impact for our clients, one relationship at a time.

Job Description

The Manager, Client Leadership leads the day-to-day client relationship and directs the work required to deliver against client objectives. This role is responsible for translating goals into clear plans, aligning cross-functional teams, and managing expectations throughout the lifecycle of programs. Managers focus on quality, clarity, and outcomes - ensuring work is delivered effectively and relationships remain strong.

Job responsibilities will include but are not limited to:

• Serve as the primary day-to-day client contact, leading status discussions, managing expectations, and guiding conversations through evolving business needs
• Translate client objectives into clear workplans, briefs, and priorities that guide internal teams
• Direct cross-functional teams across strategy, creative, and production to ensure aligned execution and on-time delivery
• Manage scopes, budgets, timelines, and resourcing, identifying risks early and proposing solutions
• Lead reporting and recap development, ensuring results, learnings, and recommendations are clearly communicated
• Identify opportunities to expand scope, improve engagement, and strengthen client partnerships

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
• 6 years’ of experience in account management, client engagement, or integrated marketing within an agency or related environment
• Strong organizational and project management skills with the ability to manage multiple workstreams, deadlines, and priorities
• Clear, confident communicator with strong written and verbal skills, able to articulate direction, manage expectations, and guide client conversations
• Proven ability to translate client objectives into actionable plans and lead cross-functional teams through delivery
• Demonstrated financial acumen in managing scopes, budgets, timelines, and resourcing
• High attention to detail and commitment to accuracy across documentation, communication, and workflow processes
• Ability to build strong client and team relationships, foster collaboration, and contribute positively to team culture
• Manage administrative tasks with attention to meeting agency compliance guidelines and standards 

Additional Information

We believe stronger relationships lead to stronger outcomes—not just in business, but also in the communities we serve. That’s why since day one we’ve partnered with Alex’s Lemonade Stand Foundation, donating a portion of our profits each year to fund pediatric cancer research.

The base compensation range for this job classification is between $65,000.00-$100,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service and geographic location. This job classification is bonus eligible, with bonus potential subject to applicable bonus plan terms and conditions.

This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!

Inspira Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.

Inspira is committed to providing reasonable accommodations to qualified individuals with disabilities and for other reasons in the employment application and hiring process, in accordance with applicable law. To request an accommodation please contact [email protected].