What are the responsibilities and job description for the Customer Account Representative position at Entertainment Travel Associates?
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Overview:
We are seeking a Customer Account Representative to manage client relationships and ensure consistent, high-quality service. This role focuses on account support, coordination, and long-term customer satisfaction.
Responsibilities:
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Overview:
We are seeking a Customer Account Representative to manage client relationships and ensure consistent, high-quality service. This role focuses on account support, coordination, and long-term customer satisfaction.
Responsibilities:
- Serve as the main point of contact for assigned accounts
- Assist clients with questions, updates, and service needs
- Maintain accurate account information and follow-ups
- Support retention and relationship-building efforts
- Collaborate with internal teams to meet client expectations
- Training and ongoing support
- Growth opportunities within the company
- Team-oriented work environment
- Strong communication and organizational skills
- Customer-focused mindset
- Reliable and professional demeanor
- Competitive salary ($47,000 – $50,000 per year)
- Growth opportunities within the company
- Skill development in event planning and coordination
- Supportive and professional work environment
- Exposure to a variety of events and projects
Salary : $47,000 - $50,000