Workforce Specialist

Position Summary

The Workforce Specialist serves a critical role in supporting the daily operations of the Workforce Development Division at Enterprise State Community College. This position is responsible for coordinating workforce training programs, managing enrollment and registration processes, and serving as a point of contact for students and instructors.

The specialist ensures seamless program delivery by overseeing logistics, maintaining accurate records, supporting data reporting, and assisting in the development and expansion of workforce training opportunities. This role requires a highly organized, service-oriented professional who can manage multiple priorities while fostering strong relationships with students, faculty, and industry partners.

Essential Duties and Responsibilities

1. Serve as the primary point of contact for Workforce Division enrollment services, including phone, email, and in-person support. 
2. Assist with preregistration, registration, and onboarding of participants for workforce training programs.
3. Advise and communicate with students regarding program offerings, requirements, and next steps using CRM systems and other communication tools. 
4. Assist students with financial aid advising, including guiding them through FAFSA completion and Workforce Pell eligibility requirements for short-term, non-degree training programs.
5. Assist with the implementation and administration of ACCS Parchment Digital Badges, serving as a point of contact for credential coordination, training, and cross-functional support to ensure effective system adoption and alignment.
6. Coordinate and manage training programs, including Skills for Success courses, in collaboration with the Workforce Director and department chairs. 
7. Schedule training sessions by coordinating instructors, facilities, labs, and equipment. 
8. Ensure all programs are properly created, tracked, and maintained in institutional systems (e.g., Elevate).
9. Maintain program schedules, attendance records, and required documentation. 
10. Assist with onboarding and orientation of instructors participating in workforce training programs. 
11. Recruit participants for training programs through community engagement and outreach efforts. 
12. Maintain accurate records of student participation, employer engagement, and program outcomes. 
13. Collect, organize, and report data for program evaluation, grant performance, and institutional reporting. 
14. Conduct basic program assessments and assist in sharing results with stakeholders. 
15. Ensure all documentation is complete and compliant for internal review and external audits. 
16. Assist in the planning and development of new workforce training programs aligned with industry and community needs. 
17. Support the identification and recruitment of qualified instructors and subject matter experts (SMEs).
18. Participate in college committees and task forces as assigned. 
19. Perform other duties as assigned.

OTHER SKILLS & ABILITIES:

1. Effective interpersonal, oral, and written communication and problem-solving skills.
2. An understanding of and commitment to the community college mission.
3. An understanding of apprenticeship/work-based learning and its benefits.
4. Competency with personal computers, mobile devices, and standard office software applications, including word processing, spreadsheets, presentation software, and online meeting software.
5. Ability to travel as necessary to conduct and coordinate project activities.
6. Ability to work flexible hours as needed. 

Qualifications

REQUIRED QUALIFICATIONS:

1. A minimum of an Associate’s from a regionally accredited college
2. A minimum of two (2) years’ directly related experience (manufacturing, business development, program or project management, career/technical education, academic or career counseling, etc.)

POSITION AVAILABLE: May 2026  

SALARY:

Salary Schedule E3 04 $39,759 - $57,251, based upon the Alabama Community College System Salary Schedule to be determined by the applicant’s education and years of applicable experience. Applicant acknowledges that if selected for the position that applicant’s placement on the applicable salary schedule will be dependent upon the verified information provided.

POSITION DEADLINE:

Applications must be received by May 5, 2026 at 11:59 p.m. 

Incomplete or late application packets will eliminate the possibility of an interview. Application packets submitted after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline is the sole responsibility of the applicant.

APPLICATION PROCEDURE:

Applicants must submit a complete packet which consists of the following:

• Completed ESCC Application for Employment
• Current resume
• Copy of transcript showing degree and date conferred 
• A cover letter of application specifically detailing and relating the applicant’s education, and experience to the qualifications, duties, and responsibilities of the position.

NOTE: Statements included in this description are intended to be representative of the duties and responsibilities of this job and are not to be interpreted as being all inclusive. The employee may be assigned other duties that are not specifically included.

Please note: Employment is contingent upon employer verification of work experience. Applicants must provide documentation of the required work experience if an offer is made.

Only applicants who meet the required qualifications and submit a complete application packet by the deadline will be considered. Applications submitted by fax, email, mail, or hand delivery will NOT be accepted. All applications become the property of ESCC. Requests for copies of application materials, including transcripts, will be denied.

Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from a criminal background check. Enterprise State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Enterprise State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Enterprise State Community College will make reasonable accommodations for qualified disabled applicants or employees.

The College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

Enterprise State Community College application for employment form is available at escc.edu and should be submitted online.