Medical Receptionist

The Medical Receptionist will provide essential front-desk support within a healthcare practice. The role focuses on managing patient interactions, appointment scheduling, and administrative tasks to maintain smooth office operations and excellent patient service. Regular patient follow-ups and reminder calls are part of the responsibilities, supporting a high standard of patient care.

Responsibilities

• Schedule and confirm patient appointments
• Conduct patient check-in and verify insurance information
• Handle incoming phone calls with professionalism and courtesy
• Maintain accurate medical records and manage electronic health records (EHR)
• Support billing processes and liaise with insurance providers
• Coordinate office activities to ensure efficient workflow
• Communicate effectively with patients regarding follow-ups and reminders
• Deliver attentive customer service to patients and visitors

Required Qualifications

• Minimum 1 year of experience in a medical receptionist role
• High school diploma or equivalent
• Knowledge of medical terminology
• Proficiency with electronic health records (EHR) systems
• Strong customer service skills
• Excellent telephone etiquette and communication abilities
• Attention to detail in administrative tasks