What are the responsibilities and job description for the Medical Receptionist position at ENT for Kids Alabama?
Job Summary
ENT for Kids Alabama announces an immediate opening for a full time medical receptionist position. ENT for Kids Alabama is a small medical private practice that values its employees, and encourages all staff members to engage in team work. Therefore, while this position mainly involves scheduling patients, checking patients in and out, and verifying insurance benefits, it also provides the opportunities for more direct patient engagment.
When submitting an application please provide a resume or CV, a short statement of interest, and at least one available reference. Applications that do not contain these will not be considered.
Applications will be accepted through end of day Sunday, September 27th. An initial interview and possible on-site visit will be conducted for qualifying candidates between Monday, September 28th and Friday, October 1st.
The position start date will be immediate, and will involve a 3 day training process and a 30 day trial period.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression and efficient check-in process
- Schedule appointments using electronic health record (EHR) systems such as Epic, ModMed, or Athenahealth
- Verify patient insurance coverage, process payments, and handle medical collections with accuracy and professionalism
- Manage patient records by updating, filing, and maintaining electronic health records (EHR) systems in compliance with HIPAA regulations
- Answer multi-line phone systems with courteous phone etiquette, directing calls appropriately and taking detailed messages when necessary
- Assist with intake procedures, including collecting patient information and updating medical histories in the system
- Support medical office management tasks such as filing, data entry (including 10 key typing), and maintaining office supplies
- Coordinate with clinical staff to facilitate care plans and ensure timely patient follow-up appointments
- Maintain confidentiality of all patient information according to clinical confidentiality policies
- Assist providers and medical assistants in clinic if needed.
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical administrative support role within a healthcare setting such as clinics or dental offices
- Strong communication skills
- Strong knowledge of EMR/EHR systems including Epic, ModMed, Athenahealth, eClinicalWorks or similar platforms
- Familiarity with medical terminology, CPT coding, ICD-9/10 coding, and health insurance processes including Medicare procedures
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for documentation review and data entry
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Bilingual skills are a plus to serve diverse patient populations effectively
- Experience working with health information management policies and clinical confidentiality standards is highly desirable
- Experience in childhood development, family dynamics, and conflict resolution is highly desirable
- Previous clinic or dental office experience is preferred but not required; training will be provided for specific software systems
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- Please tell us why you are interested in this position
Work Location: In person
Salary : $18