Digital Marketing Coordinator - Email & Automation

Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.

The Digital Marketing Coordinator serves as the tactical execution partner for the Personalization and Automation team. By utilizing our Marketing Automation Platform (MAP), the Coordinator is responsible for the hands-on building, deployment, and documentation of automated 1:1 member experiences. In addition to execution, this role assists with data maintenance and campaign performance reporting and keeping the team's operational "playbook" current. This position requires an agile learner with high attention to detail, a process-oriented mindset, and the ability to manage multiple production requests simultaneously.

Essential Functions

• Tactical Execution & Email Production Asset Building: Build and deploy marketing assets within the MAP, including email templates, dynamic content blocks, and reusable marketing assets. Standardized Campaigns & Baseline Journeys: Execute recurring, high-frequency sends and essential automated workflows (e. g. , event reminders, transactional follow-ups, or recurring newsletters) based on predefined segments. Quality Assurance (QA): Serve as the final set of eyes for all member-facing communications to ensure links, tracking tokens, and formatting are correct across all devices.
• Data Stewardship & Performance Optimization Catalog & Data Maintenance: Perform routine updates to product and content catalogs and monitor platform hygiene to ensure dynamic data is current and deliverability remains high. Audience & Segment Readiness: Assist in preparing audience segments and ensuring basic segment logic is applied correctly to campaigns. Insight Generation: Analyze key campaign performance metrics and provide actionable insights to stakeholders, ensuring data integrity for all reporting.
• Process Documentation & Operational Procedures Procedure Management and Maintenance: Create, record, and maintain a comprehensive library of Standard Operating Procedures (SOPs) for the team and periodically review existing procedures to ensure accuracy. Training Resources: Maintain documentation for "how-to" processes to ensure team continuity and ease of onboarding.
• Collaboration & Stakeholder Support Cross-Functional Teamwork: Work closely with the creative and digital teams to ensure consistent brand voice and seamless member experiences.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Minimum Formal Qualifications for this Position

• Associate's Degree in Marketing, Communications, Project Management or a similar field.
• 2 years' of experience in Digital marketing or a relevant field Required
• 6 months months' experience in a marketing automation platform preferred
• 1 year experience in a marketing environment related to a financial services industry preferred

Technical or Specialized Knowledge/Skills:

• Written, oral, interpersonal and collaboration skills.
• Understanding of email marketing principles and best practices
• Analytical mind with a strong focus on data-driven decision making
• Experience with campaign building, segmentation and lead nurturing
• Content evaluation and editing skills (grammar, punctuation, and formatting)
• (preferred) Comfortable editing content in basic HTML, JSON, and CSS.
• (preferred) Proficient in Adobe Photoshop, InDesign and Illustrator

Certifications Required:

• None

The pay range for this position is: $26 to $29 per Hour (S13),

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

BENEFITS:

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave
  
  We anticipate this position to close on 3/6/2026. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)