What are the responsibilities and job description for the Check In Receptionist position at ENT ASSOCIATES?
We are seeking an outgoing, energetic and friendly Check-In Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing check-in procedures. Your energetic approach will help create a welcoming environment, ensuring smooth patient flow and accurate administrative support. If you thrive in fast-paced settings and possess strong clerical and medical administrative skills, this is the perfect opportunity to contribute to a compassionate healthcare team!
- Greet patients and visitors warmly, ensuring a positive first impression
- Verify patient information, insurance details, and appointment schedules using ModMed EMR.
- Schedule appointments
- Answer multi-line phone systems with professional phone etiquette, directing calls appropriately
- Prep patient charts for upcoming days, ensuring all reports are present.
- Maintain confidentiality in compliance with HIPAA regulations while handling sensitive health information
- Proven experience in a medical office or healthcare setting, preferably as a receptionist or front desk clerk
- Ability to work under pressure when the office is busy or when handling a challenging patient experience
- Previous experience working with an EMR system
- Familiarity with different medical insurance policies
- Exceptional organizational skills and follow through
- Ability to handle multi-line phone systems confidently while maintaining professional communication standards
Join our team as a Check-In Receptionist and be the friendly face that makes every patient’s visit positive from the moment they walk through our doors! Your dedication to excellent service combined with your administrative expertise will help us deliver outstanding healthcare experiences.
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid jury duty
- Paid time off
- Paid training
Work Location: In person
Salary : $14 - $16