Public Area Attendant

https://labahiahotel.com/careers/

ABOUT US:
Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:
The Laundry Attendant is an efficient and detailed-oriented professional who plays a vital role in ensuring all linen, uniforms, and guest laundry meets our exacting quality standards. This role is responsible for the careful processing, cleaning, and finishing of premium textiles using specialized equipment and techniques. This role will work closely with room attendants and other housekeeping staff to maintain seamless linen flow throughout the property. By delivering impeccable service, the Laundry Attendant will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

• Sort, wash, dry, fold, and press all hotel linens, towels, and staff uniforms
• Operate industrial washers, dryers, and pressing equipment safely and efficiently
• Treat stains using appropriate methods for various fabric types
• Inspect all items for damage and report issues to supervisors
• Maintain proper chemical levels and machine temperatures
• Ensure all linens meet luxury standards for cleanliness, whiteness, and presentation
• Handle delicate items (sheer curtains, embroidered linens, etc.) with special care
• Verify proper folding and packaging of all laundered items
• Maintain consistent quality across high volumes of laundry
• Process guest laundry/dry cleaning with meticulous attention to care labels
• Ensure prompt return of guest items within specified timeframes
• Handle guest garments with discretion and professionalism
• Keep laundry area clean, organized, and hazard-free
• Perform basic equipment maintenance and report malfunctions
• Monitor and maintain proper inventory of cleaning supplies
• Report maintenance needs through proper channels
• Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times
• Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
• Perform all other duties that may be assigned as needed by your manager

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

• Minimum (1) year experience in luxury hotel/resort housekeeping highly preferred
• Endurance to stand, bend, and lift for long periods
• Ability to work independently and as part of a team
• Excellent communication skills and customer service skills
• Knowledge of specialty fabric care (silk, wool, cashmere, etc.)
• Ability to work in fast-paced, warm, and humid laundry environments
• Capability to lift, push, and pull a moderate amount of weight (Up to 50lbs)
• Flexible to work in different shifts, including evenings, weekends, and holidays
• Highly organized with the ability to multitask in a fast-paced environment

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Housekeeping team at La Bahia Hotel.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
CATEGORY EXAMPLES BUSINESS PURPOSE
Personal Identifiers
Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number

1. To comply with state and federal law and regulations requiring; employers to maintain certain records;
2. To evaluate your job application and candidacy for employment;
3. To obtain and verify background check and references; and
4. To communicate with you regarding your candidacy for employment.

Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above
Employment History
Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Same as above

Education Information
Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.