Data Specialist

Company Overview

enrollmentFUEL is a comprehensive Strategic Enrollment Management (SEM) solutions provider with over 300 years of enrollment management experience. Our holistic, tailored, and institution-specific approach uses detailed analysis, emerging and proven technologies, actionable reporting, and targeted tactics to help client-partners meet enrollment goals. Our services bring together all the elements of admissions and financial aid, including Student Search, digital marketing, communication flows, recruitment strategies, CRM solutions, temporary staffing, coaching, and training. enrollmentFUEL is on a mission to delight, champion, and stretch college and university leaders with our winning culture, distinctive core values, and demonstrated expertise.

Position Overview

The Data Specialist - Contractor is a reliable, well-organized individual who assists the Business Intelligence and Analytics team with client-partner data processing and analysis. The position has two areas of focus:

• Pre-campaign launch: assisting with downloading, organizing, validating, cleansing, deduplication, and general preparation of data for loading into marketing automation and CRM platforms

• Post-campaign launch: assisting with downloading, organizing, validating, cleansing, deduplication, and general preparation of data for ROI and performance analysis

Position Outcome

The most critical services or results expected from this position:

• Timely and efficient processing of data sets from disparate sources, including CRM funnel data, licensed lists, suppression lists, and campaign activity data

• Reliable management and communication of daily data tasks and time tracking using project management software

• Exceptional internal and external customer service by meeting campaign deadlines in a fast-paced environment

• Proactive representation of enrollmentFUEL's professionalism and dedication to mission values in all interactions

Essential Duties and Responsibilities

• Assist the Business Intelligence & Analytics team in ensuring all campaign launch and reporting data deliverables are met and the core value of deliver and delight is exceeded

• Download and organize client partner data files from various sources (SFTP, network drives, campaign repositories, etc.)

• Process data for email, digital, and print marketing campaigns ensuring accuracy and timeliness of deliverables

Supervisory Responsibilities

None

Qualifications

Requirements:

• Ability to maintain confidential information and process data according to company and/or client privacy and security protocols

• Understanding of general CRM data and record management, preparation, and import/export procedures

• Knowledge of institutional/organizational policies, procedures, and administrative practices, generally administered in higher education, but particularly, in enrollment management (preferred)

• Strong analytical and organizational skills with a proven ability to independently prioritize and execute multiple tasks and complex projects simultaneously among demanding timelines

• Effective communication skills, capable of conveying complex data-related concepts in a clear and concise manner

Minimum Requirements:

• Experience using data tools/platforms such as Alteryx or similar

• Proficiency in Microsoft 365

• Bachelor’s degree preferred in information systems, management, or related data/technology field

• Broad knowledge of current data protocols, operating systems, and virtual technologies

• Technical knowledge and analytical skills to identify complex system issues and coordinate an effective resolution

• Demonstrated ability to work cooperatively and collaboratively with staff, college administration, and vendors

• Demonstrated ability to communicate technical matters effectively with people of varying skills and background
  

Work Environment and Work Distribution

Time will be spent in a remote office setting. Reliable internet connectivity and speed are required.

80% - Performing data operations and processing, task management and communication, and maintaining efficiencies in data procedures and automations

15% - Answering questions, working with internal team, troubleshooting, and resolving issues

5% - weekly meetings and planning

Physical Demands

• Visual and auditory acuity with speaking and hearing ability sufficient for headset/phone usage and conversations

• Manual dexterity sufficient for work on a computer

• Ability to stand or sit, in alternating fashion, for long periods of time

• Ability to lift and carry up to 25 pounds, on occasion

• Ability to travel to work functions out-of-state, when needed

Travel Required

None

EEO Statement

enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $300 - $365