Transitional Housing Coordinator

Position Summary

The Housing Coordinator secures and sustains safe, recovery‑supportive housing for clients with substance use disorders. This role manages bed/room assignments in program housing, coordinates placements with community landlords and housing programs, supports residents’ stabilization plans, and ensures compliance with confidentiality and housing standards. The Coordinator is a visible, hands‑on presence—comfortable in the field, skilled at problem‑solving, and committed to harm reduction and/or abstinence‑based approaches consistent with program policy.

Key Responsibilities1) Admissions, Bed Management & Onboarding

• Manage referrals, waitlists, and eligibility screenings; maintain an accurate “bed board” and target occupancy (e.g., ≥95%).
• Coordinate move‑ins/move‑outs, complete housing assessments, obtain releases of information (42 CFR Part 2/HIPAA), and orient residents to house rules, safety procedures, and community expectations.
• Develop initial Housing Stabilization Plans within the first week of entry and update at key milestones or level‑of‑care changes.

2) Resident Support & Care Coordination

• Conduct regular check‑ins with residents; identify barriers (e.g., ID, benefits, credit, legal) and connect to internal and external services (employment, benefits, medical, MAT, mental health).
• Collaborate closely with clinical teams (counselors, peer specialists, case managers) to align housing goals with treatment/recovery plans; support transitions to higher/lower levels of care as needed.
• Use motivational interviewing, de‑escalation, and strengths‑based approaches; document progress and incidents within required timeframes.

3) Community Housing Placement & Landlord Relations

• Build and maintain a network of property owners, managers, shelters, and Continuum of Care partners; accompany clients to showings and help negotiate reasonable lease terms.
• Coordinate applications, deposits, rental assistance, and move‑in logistics (e.g., Rapid Re‑Housing, PSH, HCV, VASH, HOPWA where applicable).
• Educate clients on tenant rights/responsibilities; mediate landlord/tenant issues and support reasonable accommodation requests.

4) Property Operations & Safety (Program Housing)

• Conduct room/house inspections and ensure habitability, cleanliness, and maintenance follow‑up; manage keys, visitor logs, curfews, and other community standards.
• Implement emergency and relapse response protocols, including coordination after incidents, overdoses, or safety concerns per policy; maintain naloxone readiness and incident reports.
• Enforce rules consistently and respectfully; apply a restorative, fair‑process approach to corrective actions.

5) Data, Compliance & Reporting

• Enter services, contacts, and outcomes into the EHR/HMIS with high data quality (timely, accurate, complete).
• Track and report key indicators: occupancy, length of stay, time from referral to placement, exits to permanent housing, returns to homelessness, critical incidents, and client satisfaction.
• Protect client privacy and confidentiality at all times (42 CFR Part 2, HIPAA); follow organizational policies and local/state recovery housing standards (e.g., NARR‑aligned, where applicable).

6) Partnerships & Systems Navigation

• Participate in Coordinated Entry and case conferencing meetings; liaise with hospitals, detox/residential programs, courts, probation/parole, and community providers.
• Advocate for clients’ housing access and reasonable accommodations; troubleshoot barriers related to criminal history, credit, or documentation.

Qualifications

Required

• High school diploma/GED and 2 years relevant experience (housing, case management, shelter/homeless services, or SUD/behavioral health).
• Working knowledge of basic landlord‑tenant principles, Fair Housing concepts, and habitability standards.
• Strong documentation and time‑management skills; proficiency with HMIS/EHR and Microsoft/Google productivity tools.
• Valid driver’s license, insurable driving record, and reliable transportation for field work.
• Ability to pass background checks and meet health/safety requirements (e.g., TB test, vaccinations per policy).
• Commitment to trauma‑informed, culturally responsive care and non‑stigmatizing language.

Preferred

• Lived experience of recovery (people in recovery strongly encouraged to apply).
• Certifications: Certified Peer Recovery Specialist (CPRS), Community Health Worker (CHW), CPR/First Aid, naloxone training.
• Familiarity with HUD‑funded programs (Rapid Re‑Housing, PSH, HCV), Coordinated Entry, and Continuum of Care processes.
• Knowledge of ASAM levels of care and how housing supports treatment/recovery pathways.
• Bilingual or multilingual ability.

Core Competencies

• Client‑Centered Practice: Motivational interviewing, strengths‑based engagement, boundary management.
• Crisis Response & De‑escalation: Calm, safety‑focused decision‑making; appropriate escalation and documentation.
• Housing Navigation: Creative problem‑solving, landlord negotiation, resource mapping.
• Collaboration: Works seamlessly with clinical, peer, and operations teams; clear, timely communication.
• Equity & Inclusion: Cultural humility; commitment to fair access and anti‑bias practices.
• Detail Orientation: Accurate, timely data entry; policy compliance; follow‑through on tasks.

Physical/Environmental Conditions

• Frequent local travel; ability to climb stairs and carry up to 25–30 lbs occasionally during move‑ins/outs.
• Exposure to varied residential environments; adherence to safety protocols and PPE guidelines as required.

Equal Opportunity

Love’s Needed is an Equal Opportunity Employer. We value diverse experiences and perspectives and do not discriminate based on race, color, religion, creed, sex, gender identity/expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status. Individuals in recovery and those with lived experience are strongly encouraged to apply.

Job Type: Full-time

Pay: $29,000.00 - $47,000.00 per year

Application Question(s):

• Have you worked as a Housing Coordinator before?
• Are you Peer Certified, RPS?
• Do you have at least 3 years of experience

Work Location: In person

Salary : $29,000 - $47,000