SUMMARY

The Housing Coordinator is responsible for assisting with the housing search and placement along with providing supportive services to assist clients to maintain permanent housing. The Housing Coordinator works with both the Intake Specialist and Case Managers to assess housing needs of clients both pre housed and when housed. The Housing Coordinator searches for housing and develops landlord relationships within the Baltimore City and/or Baltimore County communities working in partnership with clients to identify appropriate permanent housing. The Housing Coordinator is also responsible for coordinating all aspects of transition from homelessness to permanent housing, enabling long term housing stability for families through advocacy, mediation, problem solving, and interceding for clients with landlords. This position is responsible to all reporting and record keeping consistent with the position and all federal, state, local and SVDP standards and regulations.

PRIMARY DUTIES

• The Housing Coordinator will be responsible for developing landlord relationships in the community, ensuring that:
  • Clients locate housing based on specific family size according to HUD regulations. 
  • Each landlord agrees with the standards of the program and signs a Rental Assistance Agreement.
  • Clients have an active role in housing choice-maximum of three units will be presented to families in proposed target area to community and personal support networks.
  • That housing that is inspected and approved according to HUD specifications.
  • Each house has a Lead Certificate and is registered as a rental property with Baltimore City Housing Authority. 
• Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities
• Collaboratively work with the case managers to ensure all information related to housing process is communicated effectively. 
• Required to attend weekly team meetings for both Rapid Rehousing and Housing Services
• Conduct Housing Readiness Workshop biweekly with the Housing Team
• Responsible for ongoing communication with clients and landlords through the duration of the families’ placement in Front Door.  Is the primary contact for families to help advocate and mediate concerns and/or disputes.  Ensures that families have knowledge of their rights and that they reside in rental properties that are well maintained and safe.
• Conduct quarterly walkthroughs of units to ensure continued HQS compliance
• Exit inspections of units at move out 
• Attend initial and annual MBQ inspections of units
• Collect and report program data, including but not limited to HMIS reporting, Salesforce and funders’ required data.

SECONDARY DUTIES

• Recruits and develops new landlords in the community.
• Resolves housing issues, supporting efforts of tenant in maintaining permanent housing and intercedes in Landlord/Tenant Disputes as necessary and appropriate.
• Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
• Maintain a complete working file providing activity documentation and copies of all corresponding paperwork.
• Supporting a welcoming and positive environment for volunteers and works with them effectively. 
• Other duties as assigned, within the scope of the position.

QUALIFICATIONS

• Bachelor’s Degree in Human Services or a related field, 4 years of experience may be substituted in leu of a degree, required.
• 2 years’ experience working in a housing environment with preference in working the materially poor. 
• Current HQS Certification or ability to pass HQS certification within 6 months of hire.
• Experience working with low-income housing including knowledge of HUD’s requirement for safe occupancy. 
• Able to inspect potential housing prior to move-in.
• Knowledge of and respect for confidentiality.
• The ability to relate in a courteous, comfortable, non-judgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds. 
• Willing and able to work in a high-energy environment, to be organized, and to prioritize the needs of participants and workload.
• Desire and ability to work as a member of a team.
• Sensitivity to cultural and socioeconomic characteristics of population served.

PHYSICAL REQUIREMENTS

ENVIRONMENTAL CONDITIONS

__X__ Primarily Indoor Work

TYPE OF WORK

___X__MEDIUM WORK:  Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.

Salary : $25 - $29