What are the responsibilities and job description for the Housekeeper position at English Meadows Senior Living Communities?
The Housekeeper is responsible for maintaining a clean, safe, and comfortable environment for residents, visitors, and staff within the assisted living community. This role ensures that resident apartments, common areas, and facility spaces are cleaned and maintained according to established schedules and quality standards. The Housekeeper supports the wellbeing and dignity of residents by performing tasks with professionalism, compassion, and respect for individual needs and privacy. The Housekeeper demonstrates reliability, attention to detail, strong customer service skills, and the ability to work both independently and as part of a team in a resident-centered environment.
QUALIFICATIONS
- One year related experience in a similar environment with on-the-job training preferred.
- Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
- Ability to remain calm under stressful situations.
- Must demonstrate the ability to work responsibly as a team member as well as an individual.
- Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others and local, state and federal laws.
- Must have compassion for and desire to work with the elderly.
- Must meet all health requirements.
- Must pass criminal background check.
- Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
RESPONSIBILITIES – included but not limited to:
- Follow cleaning schedule and instructions as directed by supervisor, including residential homes and public areas.
- Sweep and vacuum all assigned areas.
- Clean and/or polish all room furnishings, fixtures, ledges, heating/air conditioning units in resident rooms and all public areas.
- Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting and deodorizing.
- Clean all community showers, toilets, sinks, countertops, and baseboards, stock with paper towels, toilet paper, soap and shampoo.
- Clean and check model rooms and work in concert with the maintenance to ensure that all incoming residents’ homes are cleaned and ready for move-in.
- Clean all hallways, stairways and elevators as necessary.
- Clean employee break area when necessary.
- Empty trash in offices and public areas.
- Report to supervisor any unsafe/hazardous conditions within the Community and any needed repairs to housekeeping or other facility equipment.
- Keep janitor closets and housekeeping supply rooms clean and orderly.
- Foster and demonstrate company core values.
- Any other tasks or duties assigned by your manager, and support for other departments as needed.
- Depending on experience and performance standing – may be assigned job lead duties and act as support for peers as needed and may rotate duties with other leads.
- Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
- Perform job duties for residents and with team members in a courteous and professional manner.
- Take initiative to ensure resident safety and satisfaction is a priority.
- Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
- Communicate professionally and cooperate with supervisor and all community personnel.
ESSENTIAL PHYSICAL & COGNITIVE ABILITIES:
The abilities and work environment characteristics described are representative of those encountered while performing the essential functions of this position.
- Ability to manage intermittent or high-volume periods of repetitive tasks and sustain extended physical activity, including sitting, standing, walking, reaching, climbing, bending, lifting, grasping, pushing, pulling, and other weight-bearing and maneuvering techniques as needed
- Unassisted: Frequently lift/push/pull up to 50 lbs.
- With Assistance: up to 100 lbs. or more.
- Ability to work in environments with low or bright lighting, loud noise, strong odors, variable temperatures (hot or cold), and potential exposure to infectious diseases, bloodborne pathogens, and other health-related risks
- Efficiently and effectively manage unpredictable schedules, distractions, changes of pace or priorities, on a regular basis
- Ability to read, write, communicate and follow directions in English
- Ability to remain calm under stress and diffuse potential conflicts
- Must be accurate, dependable, and thorough in all assigned tasks
- Ability to prepare for & tolerate exposure to outdoor elements as duties may require
DRIVER RESPONSIBILITIES/CLEAN MVR REQUIRED:
N/A
PERFORMANCE MEASURES:
- Meet general and specific Key Performance Indicators and associated industry or community metrics as leadership assigns and deems defining of success
- Adjust to changing or evolving metrics accordingly
- Comply with all federal, state, and local laws, regulations, and licensing requirements for senior living services (independent living, assisted living, skilled nursing, memory care).
- Honor resident rights and follow all established protocols for care, safety, and service delivery.
- Maintain required education, certifications, and credentials.
- Ensure accurate and timely documentation.
- Participate in audits, inspections, and quality assurance initiatives.
- Promptly report any incidents or compliance concerns to the appropriate supervisor.
DISCLAIMER:
This Job Description document is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Twenty 20 Management and associated Senior Living Communities are an Equal Opportunity Employer and values diversity in the workplace.
Salary : $16 - $17