Director, Commercial Sales

Job Title: Director, Commercial Sales

Reports To:  VP, Commercial HVAC

Status:  Exempt/Salary

Category:  EENA

Location Name:  EENA

Location Address:   Preferred this candidate sit in Cincinnati but could also be located elsewhere in CST or EST time zones.

Join the team of experts and realize your true potential

The Opportunity

We're seeking an ambitious and results-oriented Director to lead our national commercial sales strategy. You will be tasked with identifying and seizing key growth opportunities, dramatically scaling our market share, and driving our growth objectives nationwide. This is a high-impact role requiring a strategic operator who can inspire teams, execute complex commercial deals, and deliver predictable, scalable revenue growth.

Key Responsibilities:

• Strategic Leadership: Own the development and execution of comprehensive national commercial sales plans, forecasts, and initiatives, ensuring rigorous alignment with overall company goals and market strategy.
• Market Expansion: Analyze market trends, competitor activity, and expansion opportunities to profitably grow revenue and volume across all regions and branches.
• Cultivate Strategic Partnerships: Lead all relationship management efforts, expertly nurturing existing client loyalty while aggressively securing new business opportunities.
• Drive Financial Performance: Assume ownership and strategic management of the P&L for the commercial sales division.
• Maintain Market Presence: Travel is projected to be between 25% and 50% annually based on business needs to engage with clients, stakeholders, and to represent the organization in key markets
• Revenue Optimization: Optimize pricing, promotions, incentives, and contract negotiations to maximize sales performance and profitability.
• Sales Force Productivity: Collaborate closely with regional sales leadership to maximize sales force productivity, implement best practices, and drive pipeline discipline across the organization.
• Team Motivation & Management: Motivate, mentor, and lead cross-functional sales teams to launch targeted regional and national campaigns, fostering a culture of accountability and high performance.
• Performance & Reporting: Define and track critical sales metrics and KPIs; leverage data to identify issues, trends, and opportunities; provide sophisticated, data-driven reporting and strategic insights to the executive leadership team.
• Training & Development: Oversee the development and implementation of advanced training programs to elevate national sales team capabilities, particularly in complex commercial contract negotiation.
• Additional duties as assigned

Required Qualifications:

• Experience: 10 years in commercial sales management or leadership roles, with a proven track record of driving significant year-over-year growth and scaling national sales operations.
• Industry Acumen: Deep expertise in the Commercial Services or Consumer Services industries is required.
• Analytical Prowess: Strong analytical abilities and a data-driven approach to decision making, comfortable managing complex data sets and forecasting models.
• Leadership & Communication: Exceptional leadership, communication, negotiation, and presentation abilities. A proven ability to influence stakeholders at all levels of an organization.
• Technical Skills: High proficiency in CRM systems (e.g., Salesforce) and sales reporting/forecasting tools.

Preferred Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field is a plus.
• Industry:  Experience within the HVAC industry, equipment, pricing, and competitive landscape is highly preferred but not essential.
• Leverage Cross-Functional Expertise: Ideal candidates possess preferred qualifications in operations management or extensive experience collaborating closely with operational leadership to ensure seamless execution and delivery.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email