Program Manager

Overview

Program Manager (Full-Time)

JOB SUMMARY:

We are seeking a Program Manager who is strategic, organized, and people-centered to oversee the successful implementation of out-of-school-time programs serving TK–8th grade students. The Program Manager leads the day-to-day execution and quality of programs across multiple sites, ensuring strong student experiences, effective instruction, and operational excellence. This role supervises and supports Instructional & Program Support Site Leads, builds staff capacity, and ensures programs are implemented with fidelity.

This is an in-person role based in Fresno, with regular travel to program sites (approximately 15–25%) to support implementation, observe program quality, and coach staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Overseeing Programs

• Manage a portfolio of in-person and virtual programs toward strong, equity-focused outcomes
• Oversee program implementation across sites, ensuring alignment with curriculum, schedules, and program goals
• Monitor program quality, including student engagement, attendance, and instructional effectiveness
• Use data to track progress and adjust program supports to meet goals
• Gather, maintain, and analyze program data to inform decision-making and improve program efficiency
• Travel to program sites (approximately 15–25%) to support implementation and observe program quality
• Maintain accurate program records and ensure compliance with all program requirements
• Support program budgets and resource allocation

Program Quality & Continuous Improvement

• Support program evaluations and implement feedback and recommendations
• Gather input from staff and partners to identify needs and areas for improvement
• Use data and site observations to inform program adjustments and strengthen outcomes
• Ensure consistent, high-quality program implementation across sites

Staff Management & Coaching

• Supervise, coach, and support Instructional & Program Support Site Leads and instructional staff
• Lead regular check-ins, observations, and feedback cycles
• Support staff development in instruction, classroom management, and program execution
• Assist with hiring, onboarding, and training staff
• Foster a collaborative, accountable, and positive team culture

Program Planning & Coordination

• Lead program planning, including scheduling, staffing, and site coordination
• Develop and maintain systems and templates to streamline scheduling, program coordination, and site operations
• Ensure all sites are prepared with curriculum, materials, and necessary resources
• Coordinate across teams to support smooth program operations
• Support student recruitment and enrollment efforts

Partnership & Communication

• Build and maintain strong relationships with school partners and stakeholders
• Communicate effectively with staff, families, and partners
• Serve as a key point of contact for program-related communication

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree required (Master’s preferred)
• 3 years of experience in education, after-school, or youth development programs
• Experience managing or leading teams
• Experience supporting multi-site program implementation preferred
• Experience using data to drive program improvement
• Proficiency with Google Suite and Zoom

QUALIFICATIONS AND DESIRED CHARACTERISTICS:

• Strong leadership and team management skills
• Ability to coach and develop staff effectively
• Highly organized with strong attention to detail
• Strong communication and relationship-building skills
• Ability to manage multiple priorities and deadlines
• Strong problem-solving and decision-making skills
• Experience working with underserved or multilingual communities preferred
• Bilingual (Spanish) preferred

ADDITIONAL REQUIREMENTS:

• Must meet background clearance requirements (DOJ/FBI Live Scan)

COMPENSATION RANGE:

Salary $70,000 - $78,000

Location: Fresno, CA