Transportation Coordinator

Make a Difference Every Day

Are you looking for an opportunity to make a meaningful impact in people's lives? Engaging Arkansas Communities (EAC) is seeking a compassionate, organized, and mission-driven Transportation Coordinator to lead our statewide transportation program.

At EAC, we believe everyone deserves access to quality healthcare. Through our Positive Miles program, we help remove transportation barriers by coordinating rides for individuals accessing medical appointments, behavioral health services, dental care, housing support, and other essential healthcare services across Arkansas.

Community is at the heart of everything we do. Every interaction, every partnership, and every transportation trip is an opportunity to improve lives and strengthen the communities we serve. If you are passionate about helping others, enjoy coordinating logistics, and thrive in a fast-paced environment where your work truly matters, we invite you to join our EPIC team.

Engaging Arkansas Communities is Always EPIC

E – Empowering overlooked and underserved communities
P – Preventing new HIV/STI exposure until there are no new transmissions
I – Innovating comprehensive sexual health strategies
C – Connecting with communities to provide prevention resources

Position Summary

The Transportation Coordinator is responsible for managing the day-to-day operations of EAC's statewide Positive Miles transportation program from our Little Rock office. This position coordinates transportation requests, schedules drivers, monitors daily transportation activities, and ensures clients receive safe, timely, confidential, and professional transportation to eligible healthcare and supportive service appointments.

The Transportation Coordinator serves as the primary point of contact for transportation referrals and works closely with clients, healthcare providers, medical case managers, community partners, the Arkansas Department of Health, and EAC staff to ensure transportation services are delivered efficiently across Arkansas.

This position also provides supervision and support to Field Service Specialists and volunteer drivers while ensuring compliance with program requirements, grant objectives, and agency policies.

Essential Functions

• Coordinate statewide transportation requests through the Positive Miles program.
• Schedule and assign transportation trips to Field Service Specialists and volunteer drivers.
• Maintain daily transportation schedules and monitor driver progress throughout the day.
• Communicate with clients regarding transportation appointments and scheduling updates.
• Collaborate with healthcare providers, medical case managers, community organizations, and referral partners.
• Ensure transportation waivers and required documentation are completed accurately.
• Supervise and support Field Service Specialists and volunteer drivers.
• Maintain driver records, insurance documentation, continuing education requirements, and compliance files.
• Coordinate vehicle maintenance, inspections, and readiness with the Operations Director.
• Review transportation activity logs, mileage reports, and vehicle documentation.
• Prepare monthly transportation reports and program data for leadership and funders.
• Assist with grant implementation and ensure compliance with program goals and agency policies.
• Participate in community outreach events and represent EAC in a professional manner.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in transportation coordination, dispatching, scheduling, logistics, healthcare coordination, or customer service preferred.
• Previous supervisory or team leadership experience is a plus.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office and electronic database systems.
• Cultural competency and the ability to work respectfully with diverse populations, including people living with HIV.
• Bilingual (English/Spanish) is a plus.

Requirements

• Must satisfactorily pass a background check (paid for by employer).
• Must possess a valid Arkansas driver's license, reliable transportation, and maintain automobile liability insurance.
• No more than two moving violations or one at-fault accident within the past three years.
• Ability to travel occasionally throughout Arkansas as needed.
• Complete Arkansas Department of Health HIPAA training within 30 days of hire.
• Complete all required annual EAC continuing education requirements.
• Demonstrate a commitment to the mission and values of Engaging Arkansas Communities.

Why Join EAC?

At Engaging Arkansas Communities, you'll become part of a dedicated team committed to removing barriers to healthcare and improving health outcomes across Arkansas. Every transportation trip coordinated represents someone receiving life-saving healthcare, prevention services, or supportive care.

Community is at the heart of everything we do, and every member of our team plays an important role in creating healthier, stronger communities throughout Arkansas. If you're looking for a career where your work has purpose and your contributions make a lasting impact, we'd love to hear from you.

Equal Employment Opportunity

Engaging Arkansas Communities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued and respected.

People living with or affected by HIV are strongly encouraged to apply.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $40,000