What are the responsibilities and job description for the Coordinator - Field position at Energy Transfer Partner?
Summary:
This position is responsible for data entry on product movements in and out of the facility as well as coordination with customers and field personnel on day-to-day operations. Communication with customers, Class 1’s, and field personnel is crucial to the facility operation.
Essential Duties and Responsibilities:
· Data entry on all product movements into and out of the facility, and associated tasks.
· Inventory and alarm management for the process control system. Ability to effectively communicate issues to management, field personnel or customer as necessary.
· Product selection and valve lineup corrections via controls system to match needed movements in the field.
· Coordinate product deliveries and departures with outside carriers
· Interacting with customers and associated representatives to provide coordination and information to inquiries regarding products and services.
· Relay information to team members to address equipment failures, deadlines adjustments, and situational changes,
· Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions from customers and outside carriers
· Follow written and verbal directions to complete assigned tasks on schedule.
· Learn from directions, observations, mistakes and apply procedures using good judgment
· Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment.
· Thoroughly and accurately prepare all applicable documentation and recordkeeping.
· Perform all work in compliance with company standards, procedures and regulatory requirements
· Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; And elicit information from others with varying levels of ability to understand.
· Organize work, set priorities, meet critical deadlines and follow up with minimal direction
· Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions and follow through to ensure the problem is resolved to the satisfaction of all parties
· Perform other duties and special projects as assigned by your Supervisor or Manager.
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
· High School diploma or equivalent required.
· 0 - 2 years of experience.
· Must be proficient in basic mathematical calculations and have good verbal and written communication skills.
· Proficiency with Microsoft systems: Outlook, Excel.
· Maintain a valid driver’s license for the state of residence.
· Schedule flexibility required; ability to work days, evenings, and weekends when necessary
· Ability to compose business correspondence with correct English grammar, spelling and punctuation.
Preferred Qualifications:
· Administration experience
· Data entry experience
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· Will be required to work a 12 hour rotating shift
· May be called upon to work extended hours to cover shifts or provide support during non-routine activities.
· Field office conditions
· Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
· Occasional overnight travel may be required.
· Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.