What are the responsibilities and job description for the Jr. Systems Administrator position at Endurance IT Services?
Position Overview – Junior System Administrator
We are seeking a versatile Systems Administrator to join our team. This role is ideal for a “jack-of-all-trades” professional who thrives in a dynamic environment, can work independently, and quickly adapt to new technologies. You will work on-site to provide technical support, manage systems across multiple platforms, and ensure smooth IT operations for mission-critical environments.
Roles And Responsibilities
We are seeking a versatile Systems Administrator to join our team. This role is ideal for a “jack-of-all-trades” professional who thrives in a dynamic environment, can work independently, and quickly adapt to new technologies. You will work on-site to provide technical support, manage systems across multiple platforms, and ensure smooth IT operations for mission-critical environments.
Roles And Responsibilities
- Flexibility in working with Linux, Apple, and MS server and workstation technologies
- Handle occasional help desk escalation issues, providing advanced troubleshooting for computers, servers, and networks.
- Ability to learn new software and hardware technologies
- Ability to independently research solutions and new approaches to unique problems
- Ability to run regularly scheduled software updates, backups, and perform maintenance on multiple platforms
- Maintain superior documentation practices for configurations, processes, and projects
- Ability to work as part of a team and independently for projects and issue resolution
- Collaborate with senior administrators on system improvements, security initiatives, and infrastructure projects
- Must be able to troubleshoot issues with workstations, servers, and networking
- Collaborate with the IT team to implement new systems and projects
- Familiarity with Microsoft M365, Azure and migrating from on-premises tools to M365 cloud
- Familiarity with NIST 800-171 and compliance frameworks
- Use project tracking software to track progress and any setbacks
- Assist in the installation, configuration, and maintenance of hardware and software systems
- Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives
- Assist with managing and configuring backup and disaster recovery solutions
- Assist with monitoring for and responding to IT security incidents
- Assist in implementing, managing and enforcing security policies and protocols
- Assist in evaluating and recommending IT hardware and software purchases, suggest new tools and technologies
- Bachelor’s degree in information science, computer science, related field of study, or 1-3 years equivalent experience in systems administration or related IT support role
- Experience in Mac/PC desktop support and maintenance
- Must be open to learning new technologies and software
- Must possess strong communication skills, both written and oral.
- Intermediate knowledge/experience in Linux/FreeBSD server administration
- Experience with production Windows servers and Active Directory
- Experience in software configuration and troubleshooting
- Experience with device management and asset management tools
- Experience working in hybrid OS environments preferred