Order Handling Specialist

At Endress Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for an Order Handling Specialist to join Temperature System Products, USA in Greenwood, Indiana to work with a dynamic team and deliver world-class temperature products. Endress Hauser Temperature System Products is one of the leading global suppliers of temperature measurement, temperature engineered solutions and system products.

What is the role about?

The ideal candidate for this role brings strong organizational and planning skills to cross-functional teams and has the vision to streamline order processing and fulfillment workflows. If you're motivated by collaboration, continuous improvement, and the challenge of delivering exceptional customer service through efficient order management, you'll find an outstanding opportunity to make a meaningful impact here.

Which tasks will you perform?

• Work closely with the Sales Centers to ensure clean orders are received.
• Review and process manual purchase orders as needed.
• Determine production capacity availability.
• Check material availability and proactively follow up on material shortages with Material Planning.
• Manually change scheduled finish date and confirmation date on existing manufacturing order paperwork.
• Proactively propose alternative scenarios to better meet customer requests when needed and determine when escalation is required.
• Determine root cause and process delay of delivery notifications.
• Participate in continuous improvement projects and help generate ideas.
• Work with production and manage past due recovery.
  
  

What do we expect from you?

• Knowledge of Microsoft Office, ERP systems (SAP is a must), and CRM Systems (SFDC is preferred).
• Customer focused, self-driven and capable of prioritizing as needed
• Excellent verbal and written communication skills
• Detail-oriented
• Able to read, interpret and analyze business and technical documents
• Able to create and maintain positive working relations with local, regional, and international colleagues
• Associates degree along with 1-3 years’ experience within a manufacturing environment or equivalent combination of education and experience
  
  

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts.
• Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.
• On-site amenities such as cafeteria, gym, health clinic, and ergonomic support, to foster a convenient and health-conscious workplace environment.
  
  

How do you apply?

To apply, we kindly ask you to upload your documents on our career page. Endress Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status.