Medical Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help create a welcoming environment, streamline clinic operations, and ensure accurate documentation and efficient communication across all departments. This position offers an exciting opportunity to contribute to patient care excellence while utilizing your strong organizational skills and medical knowledge.

Responsibilities

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) system
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes for Medicare, Medicaid, and private payers.
• Collect and review patient documentation, including medical histories, consent forms, and care plans, ensuring compliance with HIPAA and clinical confidentiality policies.
• Maintain organized medical records, ensuring accurate filing of electronic health records (EHR) and paper documents in accordance with health information management standards.
• Support clinical staff by preparing charts, managing supply inventories, and assisting with patient intake processes.
• Handle administrative tasks such as data entry, typing reports with 10-key accuracy, filing documents, and managing electronic health records (EHR) system

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred.
• Strong knowledge of medical terminology, medical coding (ICD-10/ICD-9), CPT coding, and health insurance procedures including Medicare and Medicaid billing.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Elation; experience with electronic health records management is essential.
• Excellent customer service skills combined with effective communication abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for documentation review and data entry.
• Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Strong organizational skills with experience in medical scheduling, insurance verification, filing systems, and office management practices.

Join our team to make a meaningful difference in patient care! We value energetic professionals who thrive on providing exceptional service while supporting the smooth operation of our healthcare facility. This paid position offers an engaging environment where your skills will directly impact patient experiences positively!

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Experience:

• Medical receptionist: 1 year (Required)
• Insurance verification: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $21