What are the responsibilities and job description for the Housekeeping Manager position at Endeavor Hotels?
What will I be doing?
As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
Ensure rooms are clean and available to guests in a timely and efficient manner
Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
Oversee and conduct room inspections
Recruit, interview and train team members
RESPONSIBILITIES
- Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
- Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
- Ensure rooms are clean and available to guests in a timely and efficient manner
- Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
- Oversee and conduct room inspections
- Recruit, interview and train team members
QUALIFICATIONS
- Associates' Degree in Hotel management; however, skills/knowledge gained through on-the-job training and previous experience may substitute for degree
- Minimum five years housekeeping experience with three years in a supervisory capacity required
- Requires knowledge of budgeting, forecasting, staffing, and scheduling
- Requires walking and standing to a significant degree
- Requires ability to perform housekeeping chores (cleaning units or assisting in the laundry) which involve lifting, bending, and stretching
- Ability to listen effectively as well as communicate in a positive and service oriented manner both orally and in writing to guests and members of the maintenance/hotel staff/ guests
- Able to work a flexible schedule that will include nights, weekends, and holidays
- Pleasant, professional, and helpful demeanor
Job Type: Full-time
Pay: $45, $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Experience:
- Cleaning: 1 year (Required)
Work Location: In person
Salary : $55,000