Hospice Liaison

Company Description Endeavor In-Home Care, founded in 2015, is a BBB-accredited business with an A rating and is part of Endeavor Home Care Group. The organization is recognized as the only Arizona company to receive the “Best of Senior Living” award four years in a row, reflecting its commitment to high-quality service. Endeavor focuses on enriching the lives of clients daily through professionally trained caregivers who address the unique needs of each individual. The care team includes highly qualified and experienced in-home caregivers, such as certified nursing assistants (CNAs) and certified home health aides, with an average of ten years of caregiving experience. Endeavor promotes a supportive, client-centered environment that values professionalism, empathy, and continuous improvement in care standards.

Role Description The Hospice Liaison is a full-time hybrid role based in Mesa, AZ, with some work-from-home flexibility. This role is responsible for building and maintaining relationships with healthcare providers, hospitals, clinics, and community organizations to promote Endeavor’s hospice and home care services. Day-to-day activities include meeting with referral sources, explaining hospice and end-of-life care options to patients, families, and partners, and coordinating smooth transitions into hospice services. The Hospice Liaison will collaborate closely with clinical and administrative teams to ensure that care plans align with patient needs, regulatory requirements, and organizational standards. Additional responsibilities include tracking referral activity, participating in community outreach events, providing education about hospice and palliative care, and supporting marketing efforts to grow service utilization while maintaining a compassionate, patient-centered approach.

Qualifications

• Candidates should possess strong knowledge and experience in Hospice Care, End-of-Life Care, and Palliative Care.
• Candidates should possess skills in Sales and relationship-building to develop and maintain referral networks.
• Candidates should possess understanding of Home Care services and care coordination in community and in-home settings.
• Previous experience working with patients, families, and interdisciplinary care teams in healthcare, hospice, or home care settings.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex care options in a clear and empathetic manner.
• Strong organizational and time management skills, with the ability to manage multiple referrals, visits, and follow-ups effectively in a hybrid work environment.
• Knowledge of local healthcare providers, facilities, and community resources in Mesa, AZ and surrounding areas is preferred.
• Valid driver’s license, reliable transportation for community visits, and the ability to meet any applicable regulatory or credentialing requirements.
• Relevant clinical or healthcare background (e.g., nursing, social work, case management) and/or experience in hospice marketing or outreach is strongly beneficial.