Analyst, Quality Assurance and CASS

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Analyst, Quality Assurance & CASS evaluates the performance and effectiveness of the Continuous Airworthiness Maintenance Program (CAMP), identifying risks in accordance with established Quality and Safety Management System processes (SMS). The Analyst, Quality Assurance & CASS functions as the administrator for the GMM Change Request process and Committee (CRC), and coordinates with the applicable Tech Ops departments in developing the monthly Continuing Analysis and Surveillance System (CASS) report.  

Responsibilities

• Continuous monitoring of the Safety Management System inputs in accordance with established processes to identify risk trending associated with the operation.
• Interface with all applicable Tech Ops departments with collecting and developing the monthly CASS report, scheduling the meetings, and assisting the Senior Manager, Quality Assurance and CASS during presentation of the monthly meetings.
• Coordinate with all applicable Tech Ops departments with managing GMM / Form change requests, updating the Change Request status database, coordinate with owners to ensure timely approval, develop the Change Request Committee (CRC) agenda, schedule the CRC meetings, and coordinate with Safety in developing draft revisions to present for final manager approval.
• Create dynamic presentations and communicate complex data to leadership.
• Additional duties as assigned by the Sr. Manager, Quality Assurance and CASS

Other Duties

• May be required to assist with unanticipated departmental tasks or projects.

Supervisory Responsibilities

• No direct reports.

Competencies Required

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives for Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams.
• Know your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

Qualifications

• Required - Analytical, interpretive, and organizational skills with a focus on communication and problem resolution.
• Required - Interpersonal, written, and verbal communication skills and able to work with all levels of the organization.
• Required - PC Proficient in Microsoft Office software - Word, Excel, Outlook, and PowerPoint and related industry software programs.
• Preferred - Related experience in airline Quality Assurance, Safety Risk Management (SRM) or Maintenance Operations.
• Preferred – Experience with Tableau and/or QuickBase applications.
• Strong work ethic, reliable, and self-motivated with a positive attitude.

Work Environment & Physical Demands

• May be required to work in various indoor and outdoor environments such as airport ramp / line operations, hangar, and office. Temperatures will vary based on the climate, and noise may be significant around airport ramp and line operations, hearing protection will be required.
• Must be flexible and able to work additional hours when necessary.
• Some travel may be required- including international locations, ability to obtain valid Passport
• Physical demands may include driving, keyboarding, sitting, standing, walking, crouching, kneeling, climbing ladders and work stands, and lifting up to 30 lbs.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Minimum Position Pay Range

Maximum Position Pay Range

Salary : $60,000 - $82,000