NISSC 3 Product Support Lead

Overview

AMERICAN SYSTEMS is looing for our next Product Support Lead!!

AMERICAN SYSTEMS is seeking a Task Lead - Product Support Lead to support the NISSC 3 program in Colorado Springs. The Product Support Lead will direct and coordinate execution of critical project and operational tasks in product support, maintenance, sustainment, configuration, and O&M activities. This role manages resources and deliverables, resolves operational and compliance issues, and interfaces with management and stakeholders to ensure alignment with program objectives, standards, and contract requirements.

• Direct and coordinate product support, maintenance, and sustainment tasks across engineering, logistics, integration, cybersecurity, configuration management, and O&M domains.
• Assign resources, manage task schedules, and monitor progress and quality of team outputs to meet program milestones and performance goals.
• Manage product support deliverables (e.g., product support plans, maintenance procedures, status reports, logistics/support documentation), ensuring accuracy, completeness, and timely submission.
• Resolve operational or compliance issues affecting product support, maintenance, or sustainment activities, coordinating with technical leads and program management.
• Create, edit, and manage technical and programmatic documentation supporting product support and O&M (e.g., SOPs, process instructions, meeting minutes, performance and status reports).
• Ensure all documentation is consistent, clear, and compliant with contract, safety, and performance requirements.
• Support audits, proposals, management meetings, and program reviews through effective documentation, status reporting, and action tracking.
• Interface with management, government stakeholders, and cross-functional teams to provide status updates, risk/issue reporting, and recommendations for improvements.
• Facilitate team and stakeholder meetings, manage schedules, track actions, and support operational integration across functional domains to ensure adherence to requirements and program objectives.
  
  

What's In It For You

• 7-10 years of experience in IT, product support, logistics, sustainment, or program/project management roles, preferably in a defense or aerospace environment.
• Demonstrated experience directing and coordinating critical project or operational tasks in product support, maintenance, and O&M.
• Proficient writing skills for creating, editing, and managing technical and programmatic documentation.
• Proven ability to ensure documentation consistency, clarity, and compliance with contract and program requirements.
• Experience preparing documentation that supports audits, proposals, management reviews, and/or formal program reviews.
• Familiarity with technical editorial processes and document control practices.
• Strong communication, coordination, and leadership skills, including experience facilitating meetings and managing schedules, risks, and deliverables across multiple stakeholders.
• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,
  
  

OR

• Equivalent DoD/Military training in project management, product support, logistics, or a related technical/management discipline.
• Minimum: Active Secret clearance with eligibility to obtain TS/SCI.
• Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred:
• CCE
• CCISO
• CCSP
• CISA
• CISM
• CISSP
• CISSP-ISSEP
• CISSP-ISSMP
• DAWIA PM Advanced
• FITSP-A
• FITSP-M
• GFACT
• GSLC
  
  

Notice of Anticipated Employment Opportunities

These positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.