Technical Product Owner

Encore Talent Solutions is currently seeking a Technical Product Owner for a position located onsite in Cincinnati, OH.

Job Description

We are seeking a Technical Product Owner to join our dynamic team. In this role, you will play a key part in shaping and delivering features of a cloud hosting platform, with a strong emphasis on effective product analysis, delivery execution, governance, and internal customer experience.

You will collaborate with cross-functional teams and stakeholders to deliver high-quality solutions in a fast-paced environment.

Key Responsibilities

• Facilitate collaboration across internal customers, platform engineering, security, and operations to identify pain points, align priorities, and define platform enhancements.
• Actively support the squad in identifying, escalating, and helping remove delivery blockers, coordinating with dependent teams as needed.
• Elicit, analyze, and document requirements for cloud hosting capabilities, platform services, and operational enablement.
• Draft clear, outcome-driven user stories, epics, and features with well-defined acceptance criteria.
• Own and facilitate backlog management activities, including refinement sessions, prioritization, dependency tracking, iteration readiness, and iteration reviews.
• Partner with engineering and operations to produce technical and functional documentation that translates platform capabilities into clear guidance for internal customers, supporting adoption, onboarding, and self-service.
• Support user acceptance testing (UAT) by clarifying requirements, validating outcomes against acceptance criteria, coordinating feedback, and supporting release readiness.
• Leverage available delivery and platform data to analyze progress, risks, and trends, and use visual storytelling to align the squad around direction and priorities.
• Continuously refine and communicate the product roadmap based on customer feedback, delivery capacity, architectural direction, and progress toward delivery commitments.
• Create and maintain product artifacts that describe platform offerings, service boundaries, responsibilities, and dependencies.
• Track work across delivery phases, including discovery, design, build, and deployment, ensuring transparency and traceability.
• Act as governance process lead for the squad, ensuring alignment with enterprise standards, delivery controls, and decision-making forums.
• Ensure compliance with cloud security, risk, and regulatory requirements, particularly in regulated environments.
• Support audit, risk review, and architecture review processes by providing backlog traceability, delivery artifacts, and supporting documentation.
• Facilitate decision-making across stakeholders while managing scope, risk, and expectation alignment.
• Promote consistent delivery practices, data-driven transparency, and continuous improvement, supporting the squad’s evolution toward stronger product ownership maturity.

Required Qualifications:

• 5 years of experience in a Technical Product Analyst, Business Analyst, or similar role supporting cloud platforms, infrastructure, or technology-enabled products.
• Proven experience supporting Product Owner or Product Owner proxy responsibilities in cloud platform or infrastructure domains.
• Understanding of cloud services and hosting models, including compute, networking, storage, identity, and security.
• Hands-on experience with Agile delivery frameworks such as SAFe, Kanban, or Scrum.
• Strong ability to write high-quality user stories, epics, and features with actionable acceptance criteria.
• Experience managing backlogs using tools such as Jira, Digital.ai, or similar platforms.
• Strong analytical and systems-thinking skills across complex technology ecosystems.
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.
• Familiarity with cloud security, risk, and compliance concepts.

Preferred Qualifications

• Experience supporting cloud migration or platform modernization initiatives.
• Experience working in regulated or enterprise environments with formal change management processes (ServiceNow or equivalent ITSM tools).
• Exposure to AI-assisted technical documentation, product development, or analytics capabilities.
• Understanding of cloud governance models, including landing zones, account structures, and cost management practices.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.