Area Manager, Power Distribution- Orlando/Tampa and Surrounding

Position Overview

As the Encore on-site Area Power Distribution Manager, this person will be handling most of, if not all, electrical requirements for their assigned hotels as well as outside Production Companies operating at Encore locations. This position will be required to both supervise and schedule Technicians as needed to manage workflow. This position is required to work closely with the Encore Exhibit Manager, Encore sales staff and show decorators.  This position reports to the Regional Manager, Power Distribution.

Key Job Responsibilities 

Staff Development

• Identify development needs and provide/support training for team. Assist with career and performance goal setting and tracking.

• Recruit, hire and manage full time Power Distribution staff at assigned locations.

• Manage performance, lead, motivate and progressive discipline (at time) staff.

• Assign projects based on factors including existing relationships, area of expertise and personality.

• Publish and maintain work schedules.  Maintain a positive employee relations environment.

Training and Development 

• Ensure all on-site personnel have received proper training and acquired necessary skills to safely execute PD according to the Encore wall out standard.

• Support all local, regional and national training efforts, including (not limited to) training at the Elgin EPC.

Electrical Equipment Handling. Optimization and Needs Planning

• Create and execute show load-in/ load-out plans for both Trade Shows and Production Companies.

• Set and strike required electrical power for General Sessions, Breakouts Computer Labs, Meal Functions, Entertainment Events, Exhibitors, Decorators and Production Companies including building custom cables and assisting in the fabrication of electrical components if needed.

• Troubleshoot when problems arise.

• Manage power distribution inventory and be responsible for power sub rental management and reduction.

• Read, create, and execute Exhibitor order forms, Electrical and Exhibitor Booth diagrams/blueprints and determine labor and material needs for future shows.

Customer Relations

• Demonstrate strong customer services skills as part of maintaining positive relationships with all internal and external Clients.

• Develop strategies for influencing potential internal and external clients.

• Provide support, either personally or through delegation, in the preparation of quotes as requested. 

• Interpret requirements for both equipment and labor.  Assist sales team in the specification of show labor requirements to ensure that required margins are met.

• Effectively direct Encore employees and assist outside electricians when required to do so.

• Cross train Encore co-workers and if needed assist with normal day-to-day audio visual set-ups/strikes.

Project Management

• Partner with the National Power Distribution team to manage and translate the communications between our subject matter experts and our hotel sales and operations teams for project activities within the region.

• Assist in the communications with RVPs of Operations, RVPs of Sales, and hotel management to ensure information is delivered in a concise, professional and proactive manner.

• Provide on-site support as needed to ensure strategic projects are delivered on-time and local expectations are carefully managed.

Job Qualifications

• 3-5 years electrical experience

• Commercial Journeyman’s license

• Education Level:  Certificate

• Electrical Knowledge:  Working knowledge of 110v-220v, single and three phase equipment, different connectors, power phases, amperages, and voltages. Know the differences and/or European conversion to American power.  Knowledge of Power Generators and Transformers, as well as of meters and tools of the trade.

• Broad familiarity with the trade show and production industries

• Customer service experience is required with both internal and external customers

• The candidate will also have at least 1 year serving in an instructional role

• Able to create and implement training programs safety procedures

• Implement ongoing maintenance and continuous education programs

• Excellent written and verbal presentation skills 

• Familiar with Microsoft Office CADD programs such as Vector works or AutoCAD 

• Ability to work long days, have flexible shifts and need to be available 24/7 

Competency Group

This section consists of the Competency Group Number that is assigned to the job.  Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. 

Competency Group = 3

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). 

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours

• Standing: 4-5 Hours

• Walking: 4-5 Hours

• Stooping: 2-3 Hours

• Crawling: 2-3 Hours

• Kneeling: 2-3 Hours

• Bending: 2-3 Hours

• Reaching (above your head): 2-3 Hours

• Climbing: 0-1 Hours

• Grasping: 4-5 Hours

Lifting Requirements

• 0 - 15 lbs:* Continuously

• 16 - 50 lbs*: Frequently

• 51 - 100 lbs: Occasionally

• Over 100 lbs: Occasionally

Carrying Requirements

• 0 - 15 lbs*: Continuously

• 16 - 50 lbs*: Frequently

• 51 - 100 lbs: Occasionally

• Over 100 lbs: Never

Auditory/Visual Requirements

• Close Vision: Continuously

• Distance Vision: Continuously

• Color Vision: Frequently

• Peripheral Vision: Occasionally

• Depth Perception: Frequently

• Hearing: Continuously

Pushing/Pulling Requirements

• 0 - 15 lbs*: Continuously

• 16 - 50 lbs*: Frequently

• 51 - 100 lbs*: Frequently

• Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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