Head of Transformation

Who We Are

Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Position Overview:

We are a rapidly growing, dynamic company committed to innovation and operational excellence.  As we continue our expansion, we seek a Technical Head of Transformation to be the driving force behind our business transformation initiatives. This role is pivotal in shaping the future of our organization and ensuring that technology-driven transformation aligns with our business goals.

The Technical Head of Transformation will be the face of change within our company—championing collaboration between IT and business units, ensuring clear communication across all levels, and driving impactful transformation initiatives. This role is less about managing the technical details of projects and more about identifying, prioritizing, and leading the right projects that will shape our continued success.

Key Responsibilities:

• Champion Business Partnership:
Be the strategic link between IT and business units. Engage deeply with stakeholders, understand their needs, and translate them into actionable transformation initiatives.
• Drive Strategic Transformation:
Evaluate and prioritize ideas from across the business. Champion the projects with the highest potential impact and ensure alignment with the company's strategic objectives.
• Effective Communication:
Clearly communicate complex concepts and transformation strategies to technical and non-technical audiences. Be the voice of transformation—articulating vision, progress, and outcomes.
• Conflict Resolution:
Navigate conflicting ideas, processes, and visions with diplomacy and insight. Facilitate productive discussions to arrive at the best outcomes for the business.
• Leadership & Influence:
Lead and inspire diverse teams, including the Project & Change Management, Metrics & KPIs, and Business Process. Foster a collaborative culture that values innovation, accountability, and results.
• Outcome-Driven Approach:
Maintain focus on delivering measurable business value. Guide teams to stay aligned with strategic priorities and business needs, rather than getting lost in operational details.

Your Teams:

• Project Management Office (PMO)
• Business Process Management
• Metrics & KPIs Team
• Change Management Team

About You:

• People-First Leader:
You excel at building relationships across the organization and are a trusted partner to business and technical teams alike.
• Visionary & Pragmatic:
You can see the big picture, but also know what it takes to turn vision into reality.
• Strategic Influencer:
You drive initiatives forward, ensuring buy-in from multiple stakeholders while keeping the organization’s best interests at heart.
• Excellent Communicator:
You’re adept at breaking down complex technical topics into clear, actionable plans for every audience.
• Resilient & Adaptable:
You embrace change and are skilled at guiding teams and individuals through transformation.

Qualifications:

• Proven experience in leading large-scale transformation initiatives within a fast-paced environment
• Strong background in business systems and data, with a deep understanding of how technology enables business value
• Demonstrated ability to partner with business stakeholders at all levels
• Outstanding leadership, communication, and conflict resolution skills
• Experience leading teams responsible for project management, metrics, and change management
• Bachelor’s degree required; advanced degree in business, technology, or related field preferred
• Hands-on experience with annual strategic planning and OKR development.

Why Join Us?

Be the face of transformation: Shape the future of a thriving, innovative company.

Lead impactful teams: Inspire and empower talented professionals across the business.

Drive real change: Your work will directly contribute to our continued growth and success.

Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. OTE potential of up to $300,000 per year. 

What We Offer: At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect:

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code: Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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Salary : $50,000 - $300,000