Fire Alarm Service Technician

Overview

Are you looking for a career in a fast paced, growing business with lots of opportunity for advancement? If so, then Encore Fire Protection may be the place for you. Encore is redefining the fire protection industry by taking a customer-first approach to everything we do. 

Encore's mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler and fire alarm solutions. We are dedicated to providing sole source, customer centric fire protection with a time-tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Fireline Corporation, headquartered in Baltimore, Maryland. This partnership not only allows us to expand our footprint and find top talent in the Baltimore area, it also allows us to work with industry leaders who strive for the same level of excellence as we do.

Encore’s continued success and growth has created a need for a Fire Alarm Technician working out of our Baltimore, MD office.

What You’ll Do:

As a Fire Alarm Technician, you’ll be at the heart of ensuring safety and compliance for our customers. Your key responsibilities will include:

• Servicing, testing, inspecting, and troubleshooting fire alarm systems, ranging from basic to complex. (Installation skills are a plus but not required.)
• Responding to emergency calls promptly, which may occasionally include nights, weekends, and on-call shifts.
• Coordinating with contractors, customers, building maintenance staff, and office personnel to complete daily tasks efficiently.
• Identifying code and non-compliance issues and offering accurate recommendations for system improvements.
• Committing to the successful troubleshooting and repair of assigned customer systems.
• Upholding high standards of work ethic and attention to detail.

What You Bring to the Table:

• A high school diploma (industry experience is preferred but not required).
• A valid driver’s license with a clean driving record.
• Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm systems installation.
• Familiarity with systems from manufacturers such as Gamewell-FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, and more.

Benefits:

Some of these benefits may not be important for you today, but they may be down the road:

• Hourly pay commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $30.00 - $40.00 per hour. 
• No matter how you found us, we’re all about growth—yours and ours. While we’re required to post salary ranges (because transparency matters), we strongly encourage you to apply even if your expectations don’t line up exactly with the numbers. We’re a fast-evolving company with roles, projects, and opportunities that often go beyond what’s listed online.  If you’re excited about the work we’re doing and the culture we have, we’d love to hear from you.
• Company Swag. T-shirts, sweatshirts, beanies, Carhartt's...you name it! Each year you'll get outfitted with fresh gear to keep you looking good and feeling good on the job
• Regular performance reviews in the way of real-time coaching from your licensed mentor and in-office reviews with your PM and/or divisional VP
• Paid time off
• Participation in Fidelity 401(K) that includes employer match
• Medical, Dental, and Vision benefits
• Company-paid life insurance policy of $50,000
• Participation in Monthly, Quarterly, and Annual company training and events
• Opportunity to be an integral part of the best fire protection team in the North East

Encore Fire Protection is an Equal Opportunity Employer

Encore Fire Protection is an E-Verify Employer

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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Salary : $30 - $40