What are the responsibilities and job description for the Solutions Architect position at Encora Inc.?
Key Responsibilities
- Architecture Leadership
- Define and maintain the enterprise architecture roadmap for retail, supply chain, and warehouse management domains.
- Translate business strategies into actionable solution architectures and technical designs aligned with organizational goals.
- Evaluate and recommend technology stacks, integration patterns, and modernization approaches (cloud-native, microservices, APIs, data platforms).
- Design hybrid cloud architectures supporting migration from on-premises to Azure
- Solution Design & Delivery
- Collaborate with the Delivery Lead and other team members on business development, such as sizing and estimating new opportunities, creating proposals, conducting reviews, and planning engagements.
- Identify, assess, and solve complex business problems within the area of responsibility, requiring in-depth evaluation of variable factors.
- Independently lead a team to facilitate maturity assessments/gap analyses, solution assessment workshops, requirements gathering, design, and end-to-end implementation activities.
- Architect and design end-to-end solutions covering ERP, WMS, OMS, TMS, POS, and e-commerce platforms.
- Validate business requirements and conduct solution architecture and design workshops, including documenting functional and integration design, gap analysis, and solution options.
- Design application interfaces supporting both current and target state architectures
- Collaborate with existing onsite and remote teams to ensure architectural consistency
- Stakeholder Collaboration
- Partner with business leaders, product managers, and operations teams to understand requirements and shape solution approaches.
- Work closely with engineering, DevOps, and data teams to ensure architectural alignment and delivery excellence.
- Act as a trusted advisor to both internal and client stakeholders.
- Governance & Best Practices
- Establish and enforce architectural standards, design patterns, and documentation practices.
- Lead architecture reviews, solution assessments, and vendor/product evaluations.
- Ensure solutions meet compliance, security, and performance standards.
- Domain Expertise:
- Strong understanding of retail business processes (merchandising, store ops, omni-channel commerce).
- In-depth knowledge of supply chain planning, order management, transportation, and logistics.
- Hands-on experience with warehouse management systems (e.g., SAP EWM, Oracle WMS, HighJump).
- Technical Skills:
- Proficiency in enterprise integration patterns, APIs, event-driven architectures, and microservices.
- Solid experience with Azure cloud platform and container orchestration (Kubernetes, Docker).
- Familiarity with data platforms, analytics, and real-time visibility solutions in supply chain/retail context.
- Experience with enterprise platforms covering ERP, WMS, OMS, TMS, POS, and e-commerce platforms.
- Leadership & Soft Skills:
- Strong problem-solving, analytical, and conceptual skills.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- Experience in leading cross-functional teams, influencing senior stakeholders, and managing vendor partnerships.
- Experience working as embedded consultant within client organizations
- Multi-team coordination across distributed delivery teams
- Change management and team mentoring capabilities
- 12 years of IT experience with at least 5 years in enterprise/solution architecture roles.
- Proven experience in designing and implementing large-scale IT solutions.
- Certifications such as AWS/Azure/GCP Solution Architect, or SAFe are a plus.
- Global exposure with multi-region retail/supply chain implementations preferred.