What are the responsibilities and job description for the Systems Engineer IV position at Encode, Inc.?
Position Overview
The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations.
Key Responsibilities
- Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV
- Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV
- Maintain and update system documentation as needed. System Engineer IV
- Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV
- Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV
- Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV
Core Competencies
- Forward-thinking and able to anticipate operational needs. System Engineer IV
- Strong critical thinking and analytical problem-solving skills.
- Demonstrates adaptability, openness to innovation, and change.
- Communicates effectively across multiple channels with emotional intelligence.
- Performance-focused, with the ability to set and meet clear goals.
- Customer-oriented with a commitment to service excellence.
- Committed to continuous learning and developing self and others.
- Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV
Required Skills & Experience
- 7–10 years of directly related IT systems engineering or administration experience. System Engineer IV
- Strong AWS cloud architecture experience, including CLI usage.
- Expertise in Shell scripting (Shell, Perl, Python).
- Hands-on experience with Unix/Linux installation, administration, operations, and maintenance.
- Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments.
- Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV
- Experience managing Public Cloud infrastructure environments.
- Advanced skills in designing, developing, and troubleshooting new and existing scripts.
- Experience operating in a mature enterprise IT environment.
Preferred/Bonus Skills
- Experience with RHEL Satellite Server.
- Experience with Puppet configuration management.
- Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV
Education & Certifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8 years). System Engineer IV
- AWS Certification preferred. System Engineer IV
Experience Requirement
- A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.