What are the responsibilities and job description for the Order Allocation & Open Order Coordinator position at Enchanté Accessories?
Order Allocation & Open Order Coordinator
Position Type: Full-Time / Onsite
Salary Range: $75,000–$90,000
Job Department: Soft Home Division/ Pillows
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Order Allocation & Open Order Coordinator will be responsible for managing inventory allocation, tracking open orders, and coordinating with internal teams and warehouses to ensure timely and accurate order fulfillment.
- Allocate available inventory to customer orders using AIMS.
- Manage open orders, including reviewing inventory availability, delivery dates, and order status.
- Coordinate with warehouses to confirm inventory availability and shipment status.
- Identify shortages, delays, and allocation issues, and work with the appropriate teams to resolve them.
- Work with sales teams to understand customer priorities and shipping requirements.
- Coordinate with purchasing to track incoming inventory and update expected delivery dates.
- Maintain accurate order records and prepare allocation and open order reports.
- Communicate order changes, shipment updates, and potential fulfillment issues to the appropriate teams.
- Perform related duties as assigned
COMPETENCIES
- Strong organizational skills with exceptional attention to detail and accuracy.
- Ability to multitask, prioritize responsibilities, and manage competing deadlines.
- Proficient in Microsoft Office Suite, particularly Excel and Outlook.
- Experience with AIMS or similar inventory and order management systems preferred.
- Strong analytical and problem-solving skills to identify and resolve order discrepancies.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively with sales, purchasing, and warehouse teams.
- Strong follow-through and ability to work in a fast-paced environment.
- Understanding of wholesale operations, inventory allocation, and order fulfillment processes.
EDUCATION AND EXPERIENCE
4 years of experience in order allocation, open order management, inventory control, or wholesale operations preferred.
Salary : $75,000 - $90,000