Customer Service Rep

Job Title: Customer Service Representative

Location: Flint, MI

Company Overview: Emterra Environmental USA Corp is a leading provider of integrated recycling resource management and waste disposal solutions to various sectors, including industrial, commercial, institutional (ICI), and municipalities.

Position Summary: We seek a dedicated and customer-oriented individual to join our team as a Customer Service Representative.

Benefits and Compensation:

• Competitive Pay.
• Paid holidays.
• Paid vacation of up to 2 weeks.
• Medical, dental, and vision benefits
• 401K plan
  
  
  

Responsibilities:

• Serves customers by resolving product and service challenges and providing relevant product and service information that helps solve them.
• Keeps track of customer correspondence and logs key account information and customer data.
• Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem.
  
  
  

Requirements:

• High school diploma or equivalent
• 1-2 years of experience in customer service
• Proficient in Microsoft Office and accounting software
  
  
  

Join us in our mission to turn waste into resources and positively impact the environment and communities we serve. Emterra Environmental USA Corp looks forward to welcoming dedicated and skilled individuals to our team.

Equal Opportunity Statement: Emterra Environmental USA Corp is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.