What are the responsibilities and job description for the Scale Operator and Cashier Floater position at EMR Metal Recycling?
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
About the Opportunity:
You will be the first person our customers and contractors see when entering our facility, and the last person they see on the way out- so you truly do have an impact on our customers' overall experience.
Your customer service experience will help you adapt to all situations, whether you’re working with a regular vendor or helping someone who has never been to our site before. No two days are the same, and that's why we love the industry.
Your schedule will be Monday - Friday with some Saturdays. This position is at our yards in Pensacola, Florida but will also float to our yard in Mobile, AL. When floating, you will be eligible for company mileage. As a full-time employee, you'll be able to enjoy (8) paid company holidays in addition to our competitive PTO policy.
No two days are the same, but the typical position responsibilities include:
- Greet and assist customers in person, radio, or via phone in a courteous and professional manner.
- Maintain a welcoming and organized work area.
- Address customer inquiries, concerns, and issues with a positive and solution-oriented approach.
- Provide general administrative support, including data entry, filing, and maintaining office supplies.
- Ability to navigate problem solving and decision making to support customer needs.
- Maintain accurate accounting of all cash and check balances.
- Provide excellent customer service to all dealers, vendors, and customers while maintaining all associated files related to transactions.
You might be the right fit if you have these skills:
- Proficient in using basic office software and computer systems.
- Attention to detail while multi-tasking.
- Willingness to learn every day.
- Work both independently and as part of a team.
- 2 years of experience in customer service.
Additional qualifications for this role include:
- High school diploma or equivalent; additional education or relevant experience is a plus.
- Ability to be on your feet throughout the day.
- Ability to sit and use a computer throughout the day.
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Salary : $15 - $17