Inside Sales Representative

Inside Sales Representative

Essential Duties and Responsibilities

• Achieve sales growth objectives and meet established revenue and profitability targets.
• Develop and grow sales of ingredients, supplies, and services through proactive customer engagement and relationship building.
• Partner with the Outside Sales team to maximize territory performance and increase customer penetration.
• Promote core product lines, exclusive brands, specialty ingredient programs, and company promotions.
• Identify, prospect, and establish new customer accounts through online research, industry networking, business directories, referrals, and other lead-generation methods.
• Qualify and nurture sales leads through consistent prospecting and by identifying opportunities within existing and prospective accounts.
• Provide vacation and absence coverage for assigned territories by maintaining consistent customer contact, managing orders, and ensuring service levels are maintained.
• Utilize sales reports, performance metrics, and market data to identify trends, track progress, and execute sales initiatives.
• Maintain accurate customer records, sales activities, and pipeline updates within company systems.
• Attend sales meetings, training programs, trade shows, product demonstrations, conventions, and other company-sponsored events as directed.
• Complete all required training programs and ongoing product knowledge development.
• Analyze daily, weekly, and monthly reports to measure performance, ensure accountability, and support data-driven decision-making.
• Deliver exceptional customer service by responding promptly to customer inquiries and resolving issues in a professional manner.
• Perform other duties and responsibilities as assigned.

Career Growth Opportunity

The Inside Sales Representative position is designed as a developmental pathway toward an Outside Sales Representative role. Through hands-on training, sales experience, and professional development, successful employees gain the skills and knowledge necessary to transition into field sales positions.

Eligible employees may qualify for commission, bonus, and incentive programs upon promotion, in accordance with applicable compensation plans.

Qualifications

• Strong sales aptitude and customer-focused mindset.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to multitask, prioritize workload, and work independently.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office applications and CRM systems.
• Ability to identify business opportunities and effectively close sales.
• Prior sales, customer service, or foodservice industry experience preferred.

EMPRO is a premier staffing firm specializing in placing top-tier manufacturing and technical talent. Known for speed, precision, and quality, EMPRO delivers highly qualified candidates quickly—saving companies time while ensuring the right fit every time. EMPRO partners closely with both clients and candidates to create long-term, successful placements.