Demo

Senior Claims Analyst

EmPRO Insurance
Rochester, NY Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/13/2026
  • This role is onsite at our Roslyn, NY, Rochester, NY, or Hamilton, NJ office, with the option for a hybrid schedule after the training period. **

General Summary: A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies.

Essential Duties & Responsibilities:

  • Follow standard claims protocols for documentation, coverage investigations, and file management.
  • Maintain accurate and organized claims files.
  • Investigate and document incident particulars, setting appropriate indemnity and expense reserves
  • Negotiate and bring to resolution directly and through defense attorneys
  • Attend trials and mediations when necessary.
  • Adhere to industry Best Practices for effective claim management.
  • Expand skills through participation in training and professional development courses.
  • Ensure exceptional data integrity
  • Proactive communication with insureds, other departments and claims leadership.
  • Perform additional duties and responsibilities as assigned.

Education & Qualifications:

  • Bachelor’s degree or JD required
  • Three years’ claims handling experience
  • NY adjusters license required within the first 6 – 12 months of employment.
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficient business writing and oral communication skills
  • Ability to work independently as well as collaboratively within a team.
  • Strong ethical judgement and a commitment to maintaining confidentiality.
  • Must be able to work on site
  • Travel required as needed; may include overnight travel

The actual compensation for this position will be determined by experience and other factors permitted by law.

Salary : $85,000 - $98,000

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